lavori da Service Delivery Manager in località Regno Unito

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £46,142 (Level one), rising to £49,282 per annum

Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

Our Highway Inspection team ensures that we comply with our duty to maintain the highway through inspection and defect identification in accordance with the Highways Act 1980. By complying with our duty, we ensure that the highway is safe for highway users.

You will be working closely with the Head of Highway Maintenance, Maintenance Engineers and other teams across the authority to ensure we deliver a high performing service for stakeholders in accordance with Nottingham City Councils policies and procedures and to comply with our duties under the Highways Act.

• Manage, support and mentor the team of Highway Inspectors
• Manage and improve IT systems supporting highway maintenance, including Confirm. Analysing, interpreting and reporting on inspection data
• Oversee emergency highway response and winter service operations, ensuring readiness and resilience
• Investigate reports and complaints from the public and other sources, using technical judgement to recommend appropriate actions
• Work closely with the Flood Risk Manager and drainage teams to reduce highway flooding risks
• Support accident and damage claim investigations and provide statements for insurance and legal proceedings

You will be able to deal with a range of issues and conflicting demands whilst adhering to relevant legislation and delivering to tight deadlines and keeping calm under pressure.

You should possess excellent inter-personal and customer service skills, be a highly motivated, self-starter with a drive to succeed, demonstrating a positive can do' attitude.

The ideal candidate will have:

• Hold or be willing to train to acquire relevant accreditation - Highway Safety Inspectors Training (IHE approved syllabus), NRSWA Supervisors card, LANTRA 12D (M7).
• Previous highway and/or network management/inspection experience.
• Working knowledge of safety inspection systems such as CONFIRM.
• Knowledge and understanding of relevant legislation and codes of practice such as Highways Act 1980 and Well Managed Highway Infrastructure.
• Full clean UK driving licence.

You can find the job description for this post here

At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Mark Bradbury, Head of Highway Maintenance, by telephone on 07983477526 or by email here

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.