Service Delivery à United States

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Sodexo

maidstone, United Kingdom

Other

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Yes

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5

31.05.2025

15.07.2025

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• 40hours per week
• Monday to Friday
• £48,000 to £49,000 plus 5% performance Bonus
• 26days annual leave excluding Public Holidays

Are you ready to steer a dynamic team in the pursuit of excellence in facility management? Join us at the forefront of innovation and sustainability at our vibrant University of Greenwich (Medway campus), with opportunities to impact other campuses as required.

We are looking for an Engineering Lead who is not just seeking a job, but a meaningful career that harmonises cutting-edge engineering solutions with the academic spirit to create an exemplary living and learning environment.

You will be the cornerstone of our Hard FM services, ensuring all mechanical and electrical services are not only operational but optimised to enhance student and staff experiences across all campus facilities, including residences and academic estates. This role is designed for those who are passionate about shaping future generations by providing safe, efficient, and innovative environments conducive to learning and development.

Your leadership will drive our team to excel through proactive management, adherence to stringent compliance standards, and a commitment to continuous improvement and sustainability. Lead by example, inspiring your team with integrity and a hands-on approach that fosters respect and ambition within our community

An additional £1,200 per annum will be paid to the postholder in recognition of the responsibilities associated with the Appointed Person role

What you’ll do:

• Lead the Hard Services team to ensure the safe operation and repair of all M&E building services at client locations as required in the scope of work.
• Ensure the highest standards of statutory compliance, logbooks are kept up to date, CAFM is utilised to evidence PPM completions and any remedial actions are logged.
• Undertake the role of deputy responsible person for hard services activity “a competent person or persons to take day-to-day responsibility for controlling any identified risk (water, electrical, F Gas etc.)
• Work with the Facilities and Workplace Experience Manager and team to ensure that the campus reactive work orders and PPMs are completed in a timely and safe manner, mitigating any KPI penalties.
• Manage the controlled issue of hard services materials, consumables, and equipment.
• Develop relationships with core suppliers and Sodexo support functions to improve and develop service delivery.
• Undertake routine and ad-hoc audits of both planned and reactive works to ensure high standard of compliance and quality is delivered.

For a full list of responsibilities please view the attached job description

What you bring:

• The individual will require a high level of knowledge of building services systems and lead the site team from a technical perspective with a high level of technical ability.
• Experience of holding Appointed Person (AP) appointments in previous roles, or a strong desire to undertake this responsibility. Full training will be provided to the successful candidate.
• Will hold a recognised trade, electrical, mechanical, plumbing.
• Management experience of a diverse workforce, including handling HR issues
• Excellent communication, verbal and written skills
• Experience working within a TFM / IFM environment.
• Confident in using Microsoft office suite.
• Experienced in compiling performance reports and competent in presenting to management.
• Experience of using time management and payroll applications, including resource planning
• Extensive experience of hard services and associated regulations
• Have a good understanding of risk assessments and safe systems of work.
• Experience of preparing for internal and external FM audits
• Confident at building client and stakeholder relationships

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• 5% Performance-related bonus
• Holiday entitlement starts at 26days
• Contributory pension scheme
• Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.