Service Adviser jobs in United Kingdom

Full job description

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

· Use of diagnostic equipment to identify vehicle faults.

· Testing of parts and systems to ensure correct working.

· Following checklists to ensure all critical parts of vehicles are examined.

· Carrying out bumper to bumper overview, service, and inspection.

· Maintenance of electronic systems including on- board entertainment systems.

· Completion of legible and accurate paperwork for the customers and centres records

· Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

On successful completion of the apprenticeship programme, you will receive the following:

• Level 2 Apprenticeship Standard in Autocare Technician
• Certificate in Automotive Refrigerant Handling
• Level 2 qualification for safe isolation of electric and hybrid vehicles
• Brand specific certifications
• Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair

Desired skills

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

· Enthusiasm and willingness to learn

· Teamwork

· Strong communication

· Customer Service

· Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Future prospects

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.

Minimum entry requirements

GCSE grades 9 – 4 (A – C) or equivalent in English and Maths.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – C or above in English and Maths.

‘Equivalent’ grades include:

· BTEC first diplomas and certificates

· OCR Nationals

· Key Skills Level 2

· NVQs

· Essential Skills (Wales)

· Functional Skills Level 2

· Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Please note:

The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.

English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths and as such the entry grade criteria as advertised still applies.

The closing date for this vacancy is02/05/2025and interviews are expected to be held week commencing02/05/2025. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.

Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.

Job Type: Full-time, Apprenticeship

Pay: From £302.00 per week

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person