Service Adviser jobs in United Kingdom

Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. We pride ourselves on incorporating Virgin Active values and ensuring the highest Brand Standards so our members can enjoy the finest facilities and service.

We are currently recruiting only the very best Maintenance Engineers to join our Club teams, ensuring all facilities are available to members at all times and are in excellent condition.

The Maintenance Engineer is responsible for operating and maintaining an effective preventative maintenance programme for the entire site, including the building shell and surrounding grounds, under the supervision of their line manager.

1. Ensure that the facility complies with all engineering standards, prioritizing safety for members and employees.
2. Maintain the basic fixtures and fittings of the building to the highest standards of order and tidiness.
3. Conduct daily and weekly checks to ensure smooth site operation, maintaining accurate and up-to-date records.
4. Follow all Health & Safety policies and report any issues or concerns immediately.
5. Maintain the basement, plant rooms, roof, and fire exits to company standards, ensuring all plant and equipment are properly maintained.
6. Be proactive, use your initiative, and take ownership of situations such as member complaints.
7. Work as part of the wider club team, demonstrating professionalism and courtesy to members, and assist with their queries.
8. Fulfilling Duty Shifts as required, taking responsibility and accountability during the shift, and managing staffing and facility issues throughout the club.

• A technical Level 2 qualification such as City & Guilds or higher.

• 30 days (including bank holidays) annual leave – and we encourage you to take them.
• Access to The People's Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, with free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Become part of the Virgin Family, connecting with colleagues across Virgin Group and enjoying discounts on Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans, and financial advice.
• Support for mental health with our BUPA employer assistance programme, offering 4 free counselling sessions.
• Partnered with Dexters for complimentary corporate letting services, with no tenant charges.
• Access to ePoints for online discounts with retailers.
• Discounts on Academy courses, including yoga, trained by top instructors.

Documents: JD - Maintenance Engineer.pdf