Innovative Environment: Working in a fast-paced, results-oriented environment, you will proactively work alongside your team to ensure services are available.
Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career advancement.
Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service, collaborating with key stakeholders.
Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are met with the highest standards of service.
As Materials Manager, based at Norwich Crown Point Depot, you will lead the materials handling team to ensure safe, reliable, and timely delivery of trains, maintaining high standards in safety, environmental compliance, and presentation. This role ensures tools and materials are available at the point of use, supports continuous improvement, and upholds industry best practices. Operating independently, the manager sets priorities aligned with contractual obligations, company values, and performance targets.
The Materials Manager is responsible for overseeing all aspects of material procurement, ensuring timely and cost-effective purchasing to support operational needs. This includes managing supplier relationships, handling warranty claims, and ensuring all materials—particularly safety-critical parts—meet the company's quality standards. Stock levels are maintained through just-in-time delivery strategies, with continual review of re-order points to prevent shortages and support efficient inventory turnover.
Warehouse and stores operations fall under the Materials Manager's remit, with a focus on compliance, safety, and best practice. Responsibilities include managing waste disposal in line with regulations, ensuring tools and equipment are repaired, replaced, or recalibrated promptly, and maintaining a safe, organized, and efficient working environment. The role also involves leading the development and implementation of accessible, user-friendly warehouse and stock management systems that meet relevant standards as in agreement with the Senior Material Manager.
A key part of the role is maintaining robust systems and procedures that support operational performance and compliance. The Materials Manager produces regular reports—weekly, monthly, and quarterly—on contract-specific performance targets, and contributes to the development of safety and quality systems. They support risk identification and mitigation through the annual completion of the risk register and ensure all activities align with legal, legislative, and company obligations.
The Materials Manager ensures supplier performance meets required specifications and resolves issues related to overdue or non-stocked parts, maintaining continuity of supply and operational readiness. They are accountable for managing the depot's materials and stores, monitoring performance against targets, driving productivity and efficiency, and supporting long-term fleet material strategies. Collaboration with production and performance teams ensures accurate forecasting and alignment with operational goals.
As a line manager, the Materials Manager leads the stores team, overseeing performance, attendance, and development in line with company procedures. They promote effective communication and cooperation across departments, ensuring materials are delivered as required and supporting production needs. The role also includes conducting competency assessments, quality inspections, and engaging with stakeholders to maintain high standards.
Safety and values are central to the role. The Materials Manager fosters a zero-harm culture, prioritizing people and product safety. They demonstrate values-based behavior and contribute to a positive, compliant, and performance-driven working environment. While this overview outlines core responsibilities, the role also includes any other reasonable duties required to support the business.
SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. We take pride in delivering high-class services for our modern trains across the UK. Our presence in passenger rail, combined with expanding freight rail expertise, positions us as a leading service provider in the UK rail industry. We are dedicated to growth and innovation in line with our business strategy.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.