Python Software Developer jobs in United States
Graduate IT Support Technician - 15-Month Fixed-Term
Birmingham City University
IT Technician — Frontline Tech Support for a Digital School
Marchant Recruitment
School IT Technician - Frontline Support & Digital Learning
Marchant Recruitment
2nd Line ICT Technician — Growth & Training Opportunities
Boston College
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Marchant Recruitment
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Redline Group Ltd
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Ernest Gordon Recruitment Limited
School IT Technician — Grow with Modern EdTech
Tradewind Recruitment
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Staff Software Engineer - Lead Scalable Kotlin Services
Ki
Graduate IT Support Technician - 15-Month Fixed-Term
Job summary
A prominent educational institution in Birmingham is seeking Graduate IT Support Technicians for full-time, 15-month fixed-term roles. The successful candidates will provide IT support to staff and students, manage IT incidents, and work closely with various teams. This position requires a relevant degree from Birmingham City University and offers a starting salary of £28,287 with progression. Ideal for IT graduates eager to kickstart their careers in a vibrant environment.
Qualifications
- Strong technical communication skills.
- Problem-solving abilities.
- Presentation skills are advantageous.
Responsibilities
- Provide high-quality customer service across service points.
- Capture and record incidents and service requests.
- Deliver standard first-line fixes for common issues.
- Manage calls within the ITSM system.
- Provide proactive maintenance support for IT equipment.
- Liaise with Desktop Service team for accurate IT asset changes.
- Collaborate across IT for quality service experiences.
- Engage with IT Academy and contribute to meetings.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.