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IT Support Engineer
Salt Digital Recruitment
England
Sur place
GBP 22 000 - 26 000
Plein temps
Il y a 24 jours

Résumé du poste

A recruitment company is seeking an IT Support Engineer in Basingstoke. The role includes providing user support, troubleshooting issues, and managing equipment. Candidates should have strong IT support experience and troubleshooting skills. With a salary of £26,000 and a supportive environment, this is an excellent opportunity for professional growth.

Prestations

4% pension
Opportunities for personal development

Qualifications

  • Experience in IT support with strong troubleshooting skills.
  • Ability to communicate clearly with both technical and non-technical users.
  • Good knowledge of Active Directory and PC hardware.
  • Organised and proactive under pressure.
  • A customer-focused mindset with a positive attitude.

Responsabilités

  • Providing user support via the service desk, both remotely and in person.
  • Issuing, repairing, and tracking IT equipment for starters and leavers.
  • Maintaining and updating Active Directory and M365.
  • Monitoring backups and escalating issues when needed.
  • Troubleshooting hardware and software problems.
  • Liaising with third-party suppliers for equipment repairs and support.

Connaissances

IT support experience
Strong troubleshooting skills
Clear communication with users
Knowledge of Active Directory
Customer-focused mindset
Description du poste
Overview

IT Support Engineer – Location: Basingstoke • Salary: £26,000 + 4% pension

I’m working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.

Responsibilities
  • Providing user support via the service desk, both remotely and in person
  • Issuing, repairing, and tracking IT equipment for starters and leavers
  • Maintaining and updating Active Directory and M365
  • Monitoring backups and escalating issues when needed
  • Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
  • Liaising with third-party suppliers for equipment repairs and support
Requirements
  • Experience in IT support with strong troubleshooting skills
  • Ability to communicate clearly with both technical and non-technical users
  • Good knowledge of Active Directory, software deployment, and PC hardware
  • Organised and proactive, with a calm approach under pressure
  • A customer-focused mindset with a positive, can-do attitude
What’s on offer
  • £26,000 salary
  • 4% pension
  • Based on-site in Basingstoke, with some travel when required
  • A supportive environment with opportunities for personal development

If you’re looking for a role where you’ll be the go-to person for IT support, systems, and equipment, send your most updated CV to zhinkinson@welovesalt.com

*Rates depend on experience and client requirements

Job Information
  • Job Reference: JO-2509-356182
  • Salary: Up to £26000.00 per annum + Pension 4%
  • Salary per: annum
  • Job Duration:
  • Job Start Date: 06/10/2025
  • Job Industries: Data
  • Job Locations: Hampshire
  • Job Types: Permanent
Apply for this Job

To apply, please send your CV and contact details. Applications should be submitted directly to the provided email address.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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