Medical Receptionist jobs in United Kingdom

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Would you like to work for a company that offers you:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C's apply
• Long service recognition, cash bonuses, and free overnight hotel stays for service from 2 years and up

Benefits when you join us:

• Meals provided during shifts
• Sales incentives and rewards for initiatives
• Discounted or free use of leisure facilities (hotel specific)
• Free parking (hotel specific)
• Discounted stays in our hotels, including free stays as rewards and recognition
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&C's apply
• Annual leave including Bank Holidays, with options to purchase additional days
• Pension enrollment

Does this sound like you?

• Passionate and eager to learn
• Positive attitude that makes guests smile
• Friendly and caring nature
• Enjoys teamwork
• Ambitious and hardworking
• Good communication and grooming standards
• Able to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences

About the role:

• Assist in supervising the Front Office Team as the Reception Manager
• Ensure team members are prepared to deliver exceptional guest experiences from check-in to check-out
• Manage first impressions for all hotel users
• Support the Front Office Manager in evaluating service levels and customer satisfaction
• Organize, delegate, and address business needs effectively
• Promote the hotel’s loyalty scheme and maximize room occupancy at optimal rates
• Implement up-selling techniques for hotel services and facilities
• Assist with departmental objectives, work schedules, budgets, policies, and procedures
• Monitor team performance, standards, appearance, and conduct training, coaching, and development
• Be product knowledgeable, familiar with services and pricing