Part-Time Front of House Receptionist at NHS Hospital

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider based in Bradford is seeking a Receptionist for a 12-month FTC, requiring 22.5 hours weekly. The role involves providing exceptional customer service to patients and visitors at the hospital, handling telephone inquiries, dealing with complaints, and ensuring effective communication. Suitable candidates will have experience in the NHS and excellent communication abilities. This role is crucial for maintaining a welcoming environment. Apply before 28 December 2025 to be considered.

Qualifications

• Experience of supporting complaints procedures within the NHS or similar public body.
• Experience of planning and organising work to deliver a high quality performance.
• Involvement in the delivery and implementation of service improvements.
• Experience of working in the NHS environment.

Responsibilities

• Provide excellent customer service at the hospital reception.
• Deal with telephone enquiries in a pleasant manner.
• Assist in handling verbal complaints.
• Communicate effectively with various staff groups.

Skills

Excellent written and verbal communication skills

Education

Educated to Diploma in relevant subject or NVQ 4 level

Job description

A healthcare provider based in Bradford is seeking a Receptionist for a 12-month FTC, requiring 22.5 hours weekly. The role involves providing exceptional customer service to patients and visitors at the hospital, handling telephone inquiries, dealing with complaints, and ensuring effective communication. Suitable candidates will have experience in the NHS and excellent communication abilities. This role is crucial for maintaining a welcoming environment. Apply before 28 December 2025 to be considered.