Management And Operations jobs in United Kingdom

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Senior Director of Sales to join our Commercial team.

Four Seasons Hotel London at Park Lane is seeking an exceptional Senior Director of Sales to join our dynamic Commercial team. This pivotal role is responsible for proactively leading and managing the Corporate and Travel Industry segments for both Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire.

We are looking for a proven sales leader with deep roots in luxury hospitality, who thrives in highly competitive markets and is passionate about hands‑on sales leadership. This is not a purely strategic or oversight role, you will actively manage your own market segment, represent the hotels at trade shows and industry events, and lead by example.

• Drive revenue by personally managing a key market segment, building and nurturing high‑value client relationships
• Lead and develop a large sales team of around 12, fostering a culture of excellence, accountability and collaboration
• Identify and pursue new business opportunities in both the corporate and travel industry sectors.
• Conduct property tours and client meetings, showcasing the unique offerings of both hotels.
• Represent the hotels at global trade shows, client events, and industry functions, acting as a true ambassador of the Four Seasons brand.
• Set and monitor clear KPIs for the team, providing coaching and support to ensure targets are met and exceeded.
• Collaborate closely with the wider Commercial team to align sales strategies with marketing, revenue management, and operations.

• Extensive experience in luxury hospitality sales, ideally with a global brand, and a strong track record of success in highly‑competitive markets such as London, New York, or Paris.
• A hands‑on approach to sales — you are currently managing your own client portfolio, attending trade shows, and actively driving business.
• Proven ability to lead and develop a large sales team, with a focus on mentorship, motivation, and performance management.
• Deep understanding of the corporate and travel industry segments, with established relationships and a strategic mindset.
• Excellent communication skills
• Sponsorship will be considered for the right candidate

• Highly competitive package.
• Excellent Training and Career Development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance while on duty.
• Opportunities to build a successful career with global potential
• Season Ticket Loan & cycle to work scheme
• Free Uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes
• & many, many more surprises to discover!

We look forward to receiving your application!