Administrator Assistant

The Best Connection Group Limited; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading staffing agency in Tees Valley is looking for an experienced Administration Assistant in waste management and weighbridge operations. The role involves managing customer interactions, processing orders, and supporting the logistics team in a highly customer-focused environment. Strong problem-solving and IT skills are essential. Pay is £12.50 per hour with various benefits including holiday accrual and pension provision. This role also offers potential for extension beyond maternity cover.

Benefits

Ongoing assignments

Excellent pay rates

Weekly pay

Pension provision

Access to 'Perks at Work' scheme

Qualifications

• Proven experience in waste management and weighbridge operations.
• Strong customer service skills with confident communication.
• Ability to multitask effectively in a busy environment.

Responsibilities

• Operate the weighbridge accurately with correct recording.
• Act as the main point of contact for customers.
• Manage customer queries, disputes, and complaints.

Skills

Waste management knowledge

Customer service skills

Problem-solving skills

Organisational skills

IT proficiency (MS Office)

Job description

Administration Assistant - Waste Management / Weighbridge

(Maternity Cover - with potential to extend)

We are seeking an experienced Administration Assistant with a background in waste management and weighbridge operations to cover a maternity leave position. This is a highly customer-facing role and an integral part of the business, requiring confidence, professionalism, and a firm approach when needed. For the right candidate, there may be an opportunity for the role to be extended.

The role:

• Operate the weighbridge accurately, ensuring all weights and documentation are correctly recorded
• Act as the main point of contact for customers, dealing confidently and professionally face-to-face and by phone
• Process customer orders and complete all associated administration accurately
• Manage customer queries, disputes, and complaints, using an assertive and professional manner where required
• Promote company services while ensuring compliance with waste management procedures
• Prepare and manage invoices
• Provide administrative support to the logistics team and management
• Maintain a professional and organised office environment

The candidate:

• Proven experience in waste management and weighbridge operations (essential)
• Strong customer-facing experience with a confident and assertive communication style
• Excellent customer service and problem-solving skills
• Strong organisational skills and attention to detail
• Ability to prioritise and multitask in a fast-paced environment
• Proficient IT skills, including MS Office (Outlook, Word, Excel)

Hours of work:

• Monday to Friday, 08:00am - 17:00pm
• 1 in 4 Saturdays - half day
• 42.5 hours per week

Pay Rate:

• £12.50 per hour

Benefits of working for The Best Connection:

• Ongoing assignments
• Excellent pay rates
• Online payslips
• Weekly pay
• Holiday accrual
• Pension provision
• Personal accident insurance
• Access to 'Perks at Work' temporary worker benefit scheme

Candidates will be invited to register online via our digital onboarding system.

The Best Connection is acting as an Employment Business in relation to this vacancy.