Jobs in Sunderland, United Kingdom

Senior Service Designer | 3 Months | £400/450 a day | Outside IR35

My customer is looking for a Senior Service Designer to help shape the future of secure connectivity in a major telecom environment.

You'll play a critical role in designing and evolving services around Secure Access Service Edge (SASE). The Service Designer needs network, SASE and Cyber Security experience.

You'll be leading the enhancement of the existing Microsoft Defender for Cloud Apps (MDCA) service model to support the implementation of Dynamic Trust Service Edge (DTSE), enabling modern, cloud-native access with strong Zero Trust principles.

Key Responsibilities:

• Service Design & Operational Modelling
• Lead the service design for SASE and DTSE capabilities
• Design and implement cloud-based application access control mechanisms to enable secure, scalable access to modern applications.
• Develop Zero Trust-based solutions to replace traditional remote access technologies such as VPN, proxies, and Citrix.
• Establish real-time, posture-aware access policies that adapt to user context, device health, and security posture for dynamic access control.
• Take ownership of the MDCA service model (including OIT Infra and SSO) and define necessary enhancements.
• Design operational processes, assess business impact, and model org changes.
• Work with stakeholders across infrastructure, cloud security, identity, and application teams.
• Map and document onboarding flows and use cases for both legacy and modern applications.
• Ensure technical and business alignment across the project.
• Support financial modelling and help build the case for investment in the updated service model.

Required Experience:

• Proven senior level experience in Service Design within strong Cyber Security and telecom environments
• Strong understanding of SASE frameworks, Zero Trust architecture, and cloud-native security
• Deep knowledge of MDCA (Microsoft Defender for Cloud Apps) or similar security solutions
• Experience in process design, operational modelling, and stakeholder engagement
• Excellent communication and presentation skills

Nice to have skills:

• Familiarity with modern IAM and cloud proxy technologies
• Hands-on experience with VROM, ITIL, or similar service frameworks

Rate: £400-450 a day

Length: 3 months (will renew)

SDS: Outside IR35

Location: 100% remote

If you have a solid background in telecommunications, a strong grasp of cyber security and SASE concepts, and a passion for building scalable, user-focused service models, apply now!

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

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