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Additional Resources
Remote Switchboard Receptionist
Job summary
A leading recruitment firm is seeking a Remote Switchboard Operator to handle inbound calls with professionalism and accuracy. This fully remote role requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment. Join a supportive team focused on delivering high-quality service to professional clients.
Benefits
Qualifications
- Desirable experience in a switchboard or call-handling role.
- Strong communication and confident telephone manner.
- Ability to manage multiple tasks under pressure.
- Attention to detail is crucial.
- Reliable internet connection for remote work.
Responsibilities
- Handle high volume of inbound calls promptly.
- Ensure messages are relayed accurately.
- Maintain professionalism and focus in calls.
- Collaborate with team members for seamless service.
Skills
Salary: £25,000 per annum
Location: Fully Remote - Work from Anywhere
We are looking for a highly organised and professional Switchboard Operator to join our dynamic team. This role is part of a managed service offering, handling calls on behalf of clients within the professional services sector. You will be the first point of contact for callers, ensuring messages are taken accurately and efficiently while maintaining exceptional service standards.
- Handle a high volume of inbound calls in a fast-paced environment.
- Work within tight Service Level Agreements (SLAs) to deliver prompt and reliable service.
- Accurately take and relay messages on behalf of clients.
- Maintain focus and professionalism, pushing back politely when callers request assistance beyond message-taking.
- Collaborate effectively with team members to ensure seamless service delivery.
- Previous experience in a switchboard or call-handling role is desirable.
- Excellent communication skills and a confident telephone manner.
- Ability to stay calm under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and commitment to accuracy.
- Comfortable working remotely with reliable internet access.
- Competitive salary of £25,000 per year.
- Flexible remote working - work from anywhere.
- Be part of a supportive team delivering a high-quality managed service to professional clients.
If you thrive in a fast-paced environment and have the skills to deliver exceptional service, we'd love to hear from you! Please submit your CV and a brief cover letter outlining your experience.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.