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Remote Telecoms Operations Coordinator
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Remote Telecoms Operations Coordinator
Job summary
A leading technology service provider is seeking a Customer & Operations Coordinator with a background in telecommunications to ensure effective communication and operations. The role requires adeptness in managing customer enquiries, coordinating between teams, and maintaining smooth operational flow. With a starting salary of £30,000, this full-time, fully remote position promises a non-corporate culture and opportunities for career progression. You’ll thrive if you excel under pressure and enjoy solving problems in a dynamic environment.
Benefits
Qualifications
- Previous experience in Telecommunications or Internet Services is essential.
- You must have a proven ability to work under pressure.
- Excellent communication skills are required.
Responsibilities
- Manage critical customer enquiries efficiently.
- Support sales team with operational coordination.
- Liaise daily with engineers for smooth job execution.
- Resolve service issues promptly and escalate as needed.
- Keep accurate records in CRM systems.
- Identify and implement practical solutions quickly.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.