Remote Freelance Customer Support Specialist

OnePilot; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer support outsourcing company is seeking freelance agents to assist clients' customers with inquiries. This fully remote role allows agents to set their own schedules while utilizing OnePilot's technology for effective customer service. Ideal candidates will have strong communication skills and be comfortable with technology. Agents earn between €15 and €20 per hour based on ticket resolution, with flexible working hours offered from Monday to Friday.

Benefits

Set your own schedule

Flexible working hours

100% remote work

Responsibilities

• Assist the customers of our clients with their inquiries.
• Handle customer requests via email, chat, or phone.
• Utilize a knowledge base and technology for assistance.

Skills

Comfortable with technology

Problem-solving skills

Strong communication

Job description

A customer support outsourcing company is seeking freelance agents to assist clients' customers with inquiries. This fully remote role allows agents to set their own schedules while utilizing OnePilot's technology for effective customer service. Ideal candidates will have strong communication skills and be comfortable with technology. Agents earn between €15 and €20 per hour based on ticket resolution, with flexible working hours offered from Monday to Friday.