A healthcare provider is looking for an Operations Manager for their Remote Integrated Care Service in Cardiff. The role involves 24/7 operational leadership, managing a multi-professional clinical team, and ensuring effective delivery of services. Candidates should have experience in managing contact centres, visible leadership skills, and relevant qualifications. Welsh language skills are desirable. This position aims to enhance the quality of patient care across the region.
Qualifications
Highly specialist knowledge of managing a contact centre.
Ability to demonstrate visible leadership in challenging situations.
Prioritising conflicting demands and unpredictable work patterns.
Responsabilités
Provide operational leadership 24/7 for a defined area.
Manage delivery of works, estates, and security.
Support and nurture staff within line management.
Connaissances
Managing a contact centre
Visible leadership
Effective communication
Budget management
Mental agility
Persuasion and influence
Formation
Degree level of education or equivalent experience
ILM Level 4 in Leadership and Management
Clinical Qualification, Registered Nurse or Paramedic
Description du poste
A healthcare provider is looking for an Operations Manager for their Remote Integrated Care Service in Cardiff. The role involves 24/7 operational leadership, managing a multi-professional clinical team, and ensuring effective delivery of services. Candidates should have experience in managing contact centres, visible leadership skills, and relevant qualifications. Welsh language skills are desirable. This position aims to enhance the quality of patient care across the region.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.