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Technical Support Engineer : IT
Zusammenfassung
A leading technology company is seeking a Technical Solutions Engineer to configure and install software for customers. This home-based role requires strong IT and networking skills, along with the ability to troubleshoot and develop customer relationships. The position offers a starting salary of GBP42,000 and includes a bonus and pension scheme.
Leistungen
Aufgaben
- Handle software-related requests.
- Analyze software related issues and propose solutions.
- Troubleshoot software.
- Identify root causes of software problems.
- Conduct software testing and installation.
- Troubleshoot IT related issues.
- Manage software and database migrations.
- Advise customers on hardware and software configurations.
Kenntnisse
The COMPANY
With over 20 years of experience our Client are pioneers in AI:powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.
Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing our Clients software for their customers.
- Handle software:related requests
- Analyse software related issues and propose solutions
- Troubleshoot software
- Identify root causes of software problems
- Conduct software testing and installation
- Troubleshoots IT related issues
- Manage software and database migrations
- Advise customers on hardware and software configurations and implementation
- Develop customer relationships through professional and dependable interactions
The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;
- Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
- Scripting knowledge
- Comprehensive understanding of Microsoft tools and application environments
- Networking knowledge
- Strong communication, organization, problem:solving, and diagnostic skills
- At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
- Ability to work independently and take ownership of projects
Salary: GBP42,000 Starting salary
PACKAGE includes;
Bonus
Pension
Income protection
Etc.
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- London
Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.