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Customer Service Advisor - Working From Home
Job summary
A leading customer service provider is seeking a Customer Service Advisor to work from home in Leeds. The successful candidate will handle inbound customer calls, ensuring positive experiences without sales pressure. Key responsibilities include building rapport, providing exceptional service, and accurate administration. This full-time role offers a competitive hourly rate and full training. If you have customer service experience and confidence, this may be the opportunity for you.
Qualifications
- Experience in customer service roles is essential.
- Ability to communicate confidently with customers.
Responsibilities
- Build rapport with customers in a consultative manner.
- Listen to customers' needs for unique solutions.
- Provide exceptional service with in-depth knowledge.
- Complete all administration accurately.
Skills
Must live in Leeds & must be able to travel to Morley for the first day**
Hourly Rate: £12.21ph- Paid Weekly
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;
Paid Training: Full time training 9am - 5pm
We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience Is Required For This Position.
If you are interested, please apply now or send your CV to Please do not call the local branch
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.