Jobs in Brighton, United Kingdom
Database Administrator |SaaS Platform for NHS | 50k to 75k + Bonus | Fully Remote
Opus Recruitment Solutions Ltd
Connect with headhunters to apply for similar jobsBusiness Development Manager, SocietyWorks - Remote
mySociety and SocietyWorks
Residential Surveyor - South Cheshire
e.surv Chartered Surveyors
Go HighLevel CRM Manager & Funnel Specialist
Gentask Virtual Assistance Services
Business Development Manager - Renewables Solar PV
Build Recruitment
US / European Transfer Pricing Manager / Senior Manager / Director
Catalyst Labs
Remote Complaints Officer
Job summary
A leading employment agency is seeking a Remote Complaints Officer to manage complaints related to SEND services. The successful candidate will conduct investigations, ensure compliance with statutory guidance, and communicate outcomes to complainants. This full-time temporary position offers a pay rate of £37.32 per hour. Interested applicants should send their CV to the provided email.
Qualifications
- Experience in handling complaints related to SEND services.
- Ability to conduct thorough investigations.
- Strong communication skills to convey outcomes sensitively.
Responsibilities
- Receive, log, and manage complaints related to SEND services and provision.
- Conduct thorough and impartial investigations, liaising with schools and professionals.
- Ensure compliance with statutory guidance, including the SEND Code of Practice.
Remote Complaints Officer needed Paying £37.32 per hr ref OR13360
Full time hours on a temporarybasis
- Receive, log, and manage complaints related to SEND services and provision.
- Conduct thorough and impartial investigations, liaising with schools, professionals, and service providers.
- Ensure all complaint handling complies with statutory guidance, including the SEND Code of Practice.
- Communicate outcomes clearly, professionally, and sensitively to complainants.
- Maintain accurate records and contribute to service improvement through feedback and analysis.
If you are interested in the role, please email your CV toverity@essentialemploy.co.ukquoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
