Jobs in Blackburn, United Kingdom

This role offers an exciting opportunity for an experienced Subsidence Claims Handler to join a growing specialist division with a strong team spirit and clear progression paths. You will utilise your subsidence experience within an experienced team, taking full ownership of allocated cases from start to conclusion, while delivering first-class customer service to build a market-leading reputation within the industry. The role is with a renowned independently owned UK-based Loss Adjusting company with offices worldwide; they are strengthening the Subsidence Team due to new clients, and the role is fully remote with occasional office work.

• Manage your own caseload of subsidence claims.
• Carry out desk-top handling using digital solutions.
• Work closely with Surveying Engineers arranging instruction.
• Liaise with all relevant parties ensuring the smooth management of the claims process.
• Provide a high standard of customer service.
• Utilise your exceptional technical expertise demonstrating your subsidence knowledge.
• Work to client SLA's and KPIs.

• Excellent Buildings/Subsidence claims handling experience.
• Insurance principles knowledge.
• Exceptional communication skills and experience, verbal and written.
• The ability to work within a pressured and busy environment, meeting strict deadlines and timescales.
• Excellent IT/systems experience with a high level of competency.
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete.

• Competitive annual salary.
• Contributory pension.
• Bonus.
• Flexi benefits.
• Birthday holiday.
• 35 hours per week, Monday - Friday.
• Remote working (occasional requirement to work from the office).