Jobs in Birmingham, United Kingdom
Remote Incident Coordinator - Greek Speaking Support
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Customer Service Incident Coordinator (Greek Speaking)
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Remote Incident Coordinator - Greek Speaking Support
Job summary
A leading credit reference agency in the UK is looking for a Customer Service Incident Coordinator who is fluent in Greek and English to join their Sontiq team. In this remote role, you will screen clients regarding incidents of breach or fraud and provide professional customer service. The position requires excellent communication skills and experience in customer support, along with a commitment to maintaining client expectations. A comprehensive benefits package is included, emphasizing employee wellness and flexibility.
Benefits
Qualifications
- Must be fluent in Greek and English (Written and Verbal).
- Experience in Customer Service.
Responsibilities
- Screen and interview clients regarding breach/fraud.
- Examine information to determine severity of fraud.
- Provide customer service and expert assistance.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.