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Provide pharmacy services in line with professional standards and clinical governance.

Ensure the dispensary meets local and national standards for turnaround times, accuracy, stock control, and patient satisfaction.

Dispense and check prescriptions across a wide range, including outpatients, inpatients, controlled drugs, clinical trials, HIV/paediatrics, homecare, discharge, and tertiary hospital requests.

Act as a 'super-user' for the automated dispensing system (robot).

Oversee the safe supply of oral chemotherapy and other high-risk medicines.

Counsel patients on medicines use, including warfarin, inhalers, and devices.

Maintain a safe and tidy dispensary environment, ensuring good practice, stock rotation, and expiry checks.

Participate in late-night, weekend, and bank holiday rotas.

Support the implementation, review, and adherence to Standard Operating Procedures (SOPs).

Monitor and report on service accuracy, safety, and quality, including error tracking and incident reporting.

Review and communicate performance data (e.g., turnaround times, waiting times) and contribute to continuous improvement.

Ensure compliance with legislation, including the Misuse of Drugs Act (1971), Home office CD regulations, MHRA Wholesaler dealer regulations, GPHC registration and departmental SOPs.

Support the management, deployment, and supervision of technical staff, including technicians and pharmacists.

Prepare daily and weekly rotas in conjunction with section leads and arrange cover for staff absences.

Ensure staff are appropriately deployed to meet workload demands, maintaining sufficient cover at all times.

Contribute to recruitment, induction, and appraisals of assistants and technicians.

Act as line manager for designated staff (B2-B4) and support career development.

Deliver and support induction, training, and ongoing competency assessments for all staff working within the area.

Act as a practice supervisor for pre-registration trainees, pharmacists, technicians, and assistants.

Assist in the development and delivery of training programmes and materials.

To keep up to date with relevant training and develop skills and knowledge by maintaining an agreed programme of development and complying with CPD requirements.

To participate positively in regular supervision and annual appraisal

Maintain effective stock control, including stock levels, balances, and expiry checks.

Ensure accurate system transactions, including daily transaction checks (e.g., KTAKEM) and investigation of discrepancies.

Act as a superuser for Pharmacy robot and guided pick systems.

Manage controlled drug top-ups and checks.

Oversee pharmacy till reconciliation and transfer of monies to the general office.

Ensure adherence to Health & Safety, legislative, and departmental housekeeping guidelines.

Maintain effective communication with pharmacy staff, service users, and other healthcare professionals.

Circulate and, when required, chair weekly dispensary meetings in the absence of the Dispensary Manager.

Lead improvement huddle meetings and help staff to progress improvements within the department.

Liaise with service users to implement and support service improvements.

Encourage adherence to Trust and local prescribing policies to promote safe, cost-effective use of medicines.

Work collaboratively with the wider pharmacy team and multidisciplinary colleagues to deliver high-quality services

To be an accredited Medicines Management Technician (MMT) to support the pharmacy ward service, as required.

To provide ward based pharmacy technician services, as required.

Manages own time effectively.

To undertake any other duties as may be required.

May support any department within pharmacy using the skills and knowledge of a senior pharmacy technician subject to training and accredition with required competancies.

To maintain an active portfolio of continuing professional development (CPD) All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).

To participate in the departmental late night, weekend and bank holiday rota in accordance with the service provision required at the time of practice.

To uphold the principles of Clinical Governance within the Trust.

All work will be carried out in accordance with the relevant laws, the guidelines of the Royal Pharmaceutical Society of Great Britain and the General Pharmaceutical Council, Trust and departmental procedures and standards of professional practice.

Participate in late night, weekend and bank holiday rotas.

Carry out any other duties as may reasonable be requested in line of provision of services

• BTEC in Pharmaceutical science or equivalent
• NVQ 3 in pharmacy services or equivalent
• Registration with the General Pharmaceutical Council
• ACPT qualification

• Knowledge of pharmaceutical technical procedures acquired though training, NVQ3
• BTEC in pharmaceutical science or equivalent level
• Medicines management accreditation or equivalent.

• Understanding of hospital pharmacy environment
• Understanding of working effectively within multidisciplinary groups

• Evidence of excellent communication skills (verbal and written) with healthcare professionals and patients
• IT literacy including core Office programs
• Methodical and able to prioritise workload
• Good time management
• Ability to analyse information to provide advice
• Good team worker and works effectively within multidisciplinary team
• Ability to follow policies

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Senior Pharmacy Technician - Patient Services (PDF, 856.3KB)