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Apprentice/PGMDE Administrative Assistant (PRUH)

King's College Hospital NHS Foundation Trust

Orpington
On-site
GBP 12,000 - 18,000
7 days ago
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GBP 25,000 - 30,000
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Clinical Skills and Simulation Technician - Medical Education

NHS Scotland

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Apprentice/PGMDE Administrative Assistant (PRUH)
King's College Hospital NHS Foundation Trust
Orpington
On-site
GBP 12,000 - 18,000
Full time
8 days ago

Job summary

A leading UK Hospital is seeking an Apprentice Administrative Assistant to provide crucial administrative support in the PGMDE Department. The ideal candidate will have experience in customer service, proficiency in Microsoft Office, and strong organizational skills. This role presents a unique opportunity to contribute to a busy teaching hospital focused on delivering high-quality medical education.

Qualifications

  • Experience in customer service settings.
  • Ability to contribute to team working.
  • Good administrative and organizational skills.

Responsibilities

  • Provide administrative support to the PGMDE Department.
  • Manage the reception area and greet clients professionally.
  • Assist in organizing courses and events.

Skills

Customer service experience
Microsoft Office proficiency
Organizational skills

Education

GCSEs in English, Mathematics, and Science or equivalent
Job description

King's College Hospital NHS Foundation Trust

Apprentice/PGMDE Administrative Assistant (PRUH)

The closing date is 19 October 2025

The Department of Postgraduate Medical & Dental Education (PGMDE), on behalf of King's College Hospital (KCH), has overall responsibility for ensuring that the provision of educational & training for medical students and postgraduate doctors & dentists at King's, and across the Sector, meets the educational standards prescribed by the commissioners.

PGMDE provides medical education to all medical students, junior doctors and dentists and faculty development to their trainers, as well as communicating medical educational matters to all Divisions across the Trust, partner organisations King's College London Medical School and Health Education England.

Particular emphasis is on the need to ensure that all staff recognise their responsibility to deliver services in a high quality, courteous, user focused manner, maintaining confidentiality at all times.

Main duties of the job

To provide a high level of administration and clerical support to the Department of PGMDE. The post holder will be key to delivering 'front of house' services and will be the first point of contact for clients and visitors. The post holder will be required to assist the team when cover is needed in ensuring the efficient and smooth running of the PGMDE Department to the highest possible standard. To service room bookings ensuring that their needs are met. Rooms and equipment will be set up according to client requests.

If you require a visa, it will need to cover the duration of the apprenticeship.

About us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Job responsibilities

Maintain the PGMDE reception area so it is tidy at all times and systems of work are in place to ensure an organised and efficient service can be provided.

Meet and greet clients and visitors to the department in a polite, helpful and professional manner.

Deal with telephone enquiries and take clear written messages.

Undertake any filing duties.

Assist the PGMDE Team in the organisation and delivery of courses/events and teaching sessions and ensure certificates and feedback forms are collated and sent out.

Send out booking information.

Receive and respond to all relevant correspondence with regard to the booking of rooms, ensuring all paper work is completed accurately and filed in accordance with departmental procedures and systems.

Manage the registration process for training events to monitor attendance at courses.

Ensure the setup of any hospitality/ tea & coffee required for events, courses or meetings.

Order, receive and put away stationery supplies for the department. Ensure the departmental stationery stock cupboard is tidy, adequately stocked at all times and to ensure that robust systems are in place to ensure effective stock management. All ordering to be undertaken in line with Trust policy and procedures. To provide regular reports to the team on stock.

Type documents as requested by the manager, create signs for the department and undertake any duties required to ensure the smooth running of events.

Regularly review the PGMDE notice boards to ensure information is up to date. Receive room booking requests/enquiries from clients and check their availability on the computerised room booking system, Condeco. Ensure all relevant information is obtained from room bookers prior to the event to ensure functions run smoothly.

Assist the PGMDE Coordinators with administrative support for the Medical Induction, Study Leave Process and Annual Awards Ceremony.

Adhere to the Data Protection Act and the Trusts Information Systems Security Policy at all times.

Person Specification
Education and Qualifications
  • English, Mathematics and a Science GCSE or equivalent
Knowledge and Experience
  • Experience in customer service settings
  • Experience in using Microsoft Package (Word, Excel and Outlook) or equivalent experience
  • Ability to contribute to team working and to develop good working relationships
  • Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

King's College Hospital NHS Foundation Trust is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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