Estates & Facilities Assistant Manager

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major healthcare institution in Liverpool is seeking an Assistant Manager for Estates & Facilities. The role involves providing administrative support, ensuring high service standards for cleaning services, and managing communications within the team. Ideal candidates will have strong customer service skills and relevant experience, emphasizing technical proficiency and adaptability. This role requires commitment to working occasionally on weekends and bank holidays, reflecting the dynamic requirements of healthcare management.

Qualifications

• Experience within a healthcare environment is beneficial.
• Excellent customer service and telephone manner are crucial.
• High IT skills, especially proficiency in Excel and other software.

Responsibilities

• Respond to communications, ensuring timely and accurate updates.
• Support internal quality systems and processes.
• Provide clerical support including reports and database maintenance.
• Work with the Facilities Management Team to ensure service standards.
• Manage team members’ diaries and correspondence.

Skills

Customer service excellence

Independent decision-making

Attention to detail

IT proficiency

Problem-solving skills

Tools

Excel

Healthcare management software

Job description

A major healthcare institution in Liverpool is seeking an Assistant Manager for Estates & Facilities. The role involves providing administrative support, ensuring high service standards for cleaning services, and managing communications within the team. Ideal candidates will have strong customer service skills and relevant experience, emphasizing technical proficiency and adaptability. This role requires commitment to working occasionally on weekends and bank holidays, reflecting the dynamic requirements of healthcare management.