Shift Manager

Five Guys; Greater London; On-site; GBP 39,000; Full time

Job summary

A popular burger chain in Chingford is looking for a Shift Manager to lead the team in delivering exceptional customer experiences. You will manage crew and quality control while ensuring every customer leaves happy. The ideal candidate will be enthusiastic about burgers and fries, lead from the front, and create a fun working environment. Competitive salary of £38,204 per year, along with a bonus scheme and numerous employee perks, including paid breaks and development opportunities.

Benefits

Achievable bonus scheme

Secret Shopper bonus

Paid holiday days

Employee discount program

Access to wellbeing support

Pension scheme

Qualifications

• Experience in customer-facing roles.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Responsible for Crew & Quality Control.
• Ensure every customer is delighted with their order.
• Lead from the front, working on shift tasks.

Skills

Customer service

Team leadership

Quality control

Enthusiasm

Job description

Shift Manager

Five Guys
Chingford

£38,204 per year - estimated?

Full time

NEW

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Leading from the front and being hands on
• Customer service

WHAT YOU'LL BE DOING

• Responsible for Crew & Quality Control
• Supporting the General Manager in the delivery of perfect burgers and fries.
• Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
• You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
• You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.

Your next step would be an Assistant Manager.

Five Guys isn't just a job - it can be a career