Shift Manager: Hands-On Leadership & Customer Experience

Five Guys; Greater London; On-site; GBP 39,000; Full time

Job summary

A popular burger chain in Chingford is looking for a Shift Manager to lead the team in delivering exceptional customer experiences. You will manage crew and quality control while ensuring every customer leaves happy. The ideal candidate will be enthusiastic about burgers and fries, lead from the front, and create a fun working environment. Competitive salary of £38,204 per year, along with a bonus scheme and numerous employee perks, including paid breaks and development opportunities.

Benefits

Achievable bonus scheme

Secret Shopper bonus

Paid holiday days

Employee discount program

Access to wellbeing support

Pension scheme

Qualifications

• Experience in customer-facing roles.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Responsible for Crew & Quality Control.
• Ensure every customer is delighted with their order.
• Lead from the front, working on shift tasks.

Skills

Customer service

Team leadership

Quality control

Enthusiasm

Job description

A popular burger chain in Chingford is looking for a Shift Manager to lead the team in delivering exceptional customer experiences. You will manage crew and quality control while ensuring every customer leaves happy. The ideal candidate will be enthusiastic about burgers and fries, lead from the front, and create a fun working environment. Competitive salary of £38,204 per year, along with a bonus scheme and numerous employee perks, including paid breaks and development opportunities.