Live Service Engineer: Java/PLSQL & Incident Resolution
Octopus Computer Associates
Telford
Hybrid
GBP 80.000 - 100.000
Vollzeit
Heute
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading technology services provider seeks a Live Service Engineer for a 12-month contract in Telford, with remote work options. The successful candidate will support critical live services through incident resolution, batch scheduling, and platform stability. Key skills required include PL/SQL and Java, along with experience in live service environments. Candidates must be able to work onsite in Telford two days a week and SC Clearance is desirable.
Qualifikationen
Experience in PL/SQL and Java, including core development and debugging.
Proven track record in live service environments is essential.
Experience with ServiceNow ticket management and root cause analysis is preferred.
Aufgaben
Provide live service support for the CESA service.
Investigate and resolve incidents without breaching SLAs.
Manage and monitor batch scheduling processes.
Perform daily checks and triage ServiceNow tickets.
Support patching and failover activities.
Collaborate with cross-functional teams to elaborate issues and devise solutions.
Kenntnisse
PL/SQL and Java
Live Service Support experience
ServiceNow
Batch scheduling tools
Strong problem-solving and analytical skills
Jobbeschreibung
A leading technology services provider seeks a Live Service Engineer for a 12-month contract in Telford, with remote work options. The successful candidate will support critical live services through incident resolution, batch scheduling, and platform stability. Key skills required include PL/SQL and Java, along with experience in live service environments. Candidates must be able to work onsite in Telford two days a week and SC Clearance is desirable.
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