As we continue our mission to make people and nature happy through re-inventing chocolate, we're looking for a Regulatory Affairs Manager to join our Technical Team on a permanent basis.
As our Regulatory Affairs Manager, you will play a pivotal role in driving the compliance and regulatory strategies for our dynamic UK and US product portfolios, ensuring adherence to the latest regulatory and food safety standards.
You will lead a dedicated team that ensures timely regulatory approvals, accurate labelling, and continuous compliance with ever-evolving regulations, all while supporting the seamless management of product lifecycles in both markets. This role is all about collaboration, as you will work closely with cross-functional teams and external regulatory bodies to ensure the successful launch and ongoing success of our products.
As well as a competitive salary and a range of company benefits including private healthcare cover, enhanced maternity and paternity leave, and company pension contributions, you'll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Here at Hotel Chocolat, we've adopted hybrid working, meaning that when you are not joining the team onsite, you can work from wherever you like! The onsite location for this role is at our Factory 'Hadley Park', in Huntingdon, Cambridgeshire, right in the heart of where our chocolates are made and where weekly, we can produce between 4 to 6 million of the chocolates we all know and love.
Hadley Park is just 5 minutes off the A141 and 1.3 miles from Huntingdon train station, with direct rail links to London King's Cross.
What you'll be doing....
Regulatory Compliance & Strategy
- The development and implementation of regulatory strategies to ensure compliance with UK and US food safety regulations.
- Keep up to date with evolving food law, labelling requirements, and ingredient regulations in both markets.
- Ensure all product formulations, ingredients, and processing methods meet required regulatory standards.
- Manage regulatory submissions for new product approvals, ingredient changes, and nutritional claims.
- Collaborate with development, operational, commercial, and the broader technical team to assess regulatory risks and provide guidance on compliance.
Product Labelling & Claims Management- Review and approve product labels, packaging, and marketing claims to ensure they meet the UK and US regulatory standards.
- Ensure compliance with allergen labelling, nutritional declarations, and country-specific labelling laws.
- Work with marketing and commercial teams to validate claims and sustainability statements.
Stakeholder Collaboration & Process Improvement- Liaise with government agencies, regulatory bodies, and third-party certification organisations to facilitate approvals and resolve compliance issues.
- Support internal audits and regulatory inspections to maintain compliance.
- Identify opportunities to streamline regulatory processes and improve efficiency in product approvals.
In addition, this role may be asked to complete further tasks to support the wider Technical Department that are not detailed here. This role may also be called upon to deputise for the Head of Technical when required.
Who you are...
Essential
- Demonstrable expertise in Food Regulatory Affairs, Nutrition or a related field.
- Demonstrable experience within Regulatory Affairs role within the food industry.
- Strong knowledge of UK and US food safety regulations and labelling laws.
- Experience in product formulation approvals, ingredient compliance, and nutritional labelling.
Desirable- Experienced in sustainability certification and nutritional claims management.
- Knowledge of international food safety standards.
Who are we?We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser.
A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing... Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge - our commitment to equality, diversity, and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html