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Product Support Engineer French Speaker
Job summary
A leading optics firm is looking for a Product Support Engineer - French Speaker to join their team in York, UK. This role involves providing technical assistance and product recommendations, managing customer inquiries, and collaborating with global teams. Candidates should have a Bachelor’s degree in a relevant field and be fluent in French and English. Competitive salary and generous perks such as a pension scheme, private medical insurance, and extensive training are offered.
Benefits
Qualifications
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering.
- Fluent in French and English.
- Proficient with MS Office.
- Strong communication and problem-solving skills.
Responsibilities
- Providing technical assistance and product recommendations.
- Handling customer inquiries.
- Collaborating with global teams and supporting marketing initiatives.
Skills
Education
York, UK
Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We're on the lookout for a
As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
- Providing technical assistance and product recommendations
- Handling customer inquiries
- Collaborating with global teams and supporting marketing initiatives
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
- Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics or Electrical Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let's shape the future together!
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.