Housekeeping jobs in United Kingdom

We are recruiting for a Hotel Receptionist.Our successful hotel receptionist will be responsible for welcoming guests and acting as their first point of contact. Our Receptionist will check-in guests advising them of the hotel facilities and acting as an ambassador for Killyhevlin, logging issues and/or requests and passing them to the correct member of staff and following up that the task was completed.Our Front Office staff work together as a strong team, liaising with the other hotel departments and providing our guests with memorable stay and ensuring our guests book again for their return visit on check-out.

• Checking in and checking out guests and allocating rooms and self-catering.
• Providing excellent customer care.
• Professionally deal with guest requests, enquiries and problems.
• Switchboard, email, typing correspondence and general office duties including keeping office areas clean and tidy at all times.
• Guest accounts, billing and lodgements.
• Cashier, reservations, sales, recommendations.
• Health and safety in the work place.
• Other duties that may arise in the course of a shift within the capabilities of staff.

• Good Standard of education: GCSE English and Maths (or equivalent) grade B or higher in both subjects.
• ECDL (European Computer Driving Licence) or equivalent.
• NVQ Level 2 (or equivalent) in reception/office and business skills.
• Previous employment within a customer service industry.
• Experience of working shifts and weekends (flexibility is required to offer great customer service).
• Experience of working within a team (excellent timekeeping essential to provide great customer service & teamwork).
• Knowledge of the locality to provide our guests with a great experience of Fermanagh.
• Permitted to legally live & work in Northern Ireland/UK (evidence of immigration status & right to work with ID) Share Code.
• Must have a National Insurance Number, Bank or Savings Account and current (in date) photographic ID (passport).
• Experience of computerised room management system.
• Experience of food and beverage service.
• Experience of housekeeping service.

We supply uniform, meal on duty, on-the-job & essential product training, free, secure staff car parking, employee of the month award, staff discounts.No staff accommodation is available.Evidence is required of Right to Work in UK/NI & Immigration Status - Share code. Applicants need a National Insurance Number, current photographic ID (Passport), bank or savings account (wages are paid directly to the given account).Further hotel information: www.killyhevlin.comWe are an Equal Opportunities Employer. We are an Investors in People company.

Vacancy ID 1728024 Job ref. HRFT082025 Job Sector Hotel and Catering,Secretarial and Administration Area Co Fermanagh Location Enniskillen Salary To be confirmed No. vacancies 2 Contract Type Permanent Weekly hours 40 Published date 01/08/2025 Closing date 31/08/2025 Worktime Shifts, to be confirmed