A well-established and award-winning company with international operations.
Responsibilities
Trilingual Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8170F
Main Duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes
– To respond to incoming enquiries and provide excellent customer service
Candidate's Profile
– Fluent in French AND another European language (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.