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Fraud jobs in United Kingdom
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Finance Controller - Field Events Marketing Agency. Hybrid
RECRUITMENTREVOLUTION.COM
Greater London
On-site
GBP 60,000
28 days ago
Finance Controller - Field Events Marketing Agency. Hybrid
RecruitmentRevolution.com
City Of London
Hybrid
GBP 51,000 - 60,000
28 days ago
Discover more opportunities than anywhere else. Find more jobs nowOutreach Manager (OH, Greater Cleveland Area)
Charlie Health
Tees Valley
Hybrid
GBP 48,000 - 60,000
28 days ago
Connect with headhunters to apply for similar jobsFinancial Crime (CDD) Risk Analyst - Newcastle (Hybrid working)
EY
Newcastle upon Tyne
On-site
GBP 30,000 - 45,000
28 days ago
Senior Supervisor - Corporate Finance Firms
Financial Conduct Authority
City of Edinburgh
Hybrid
GBP 52,000 - 66,000
28 days ago
Senior Supervisor - Corporate Finance Firms
Financial Conduct Authority
Leeds
Hybrid
GBP 52,000 - 66,000
28 days ago
Compliance Apprentice - 18 month contract
Everest Re Group,
Greater London
Hybrid
GBP 20,000 - 24,000
28 days ago
A&C - Risk Consulting Public & Social Sector Graduate Trainee - Birmingham - 1 September 2026
Mazars
Birmingham
On-site
GBP 25,000 - 30,000
28 days ago
Customer Services-Financial Services-Immediate Start!
Signet Resources
England
On-site
GBP 10,000 - 40,000
28 days ago
Senior Administrator - Wealth Management
Personnel Selection
England
On-site
GBP 34,000 - 40,000
29 days ago
A&C - Risk Consulting Public & Social Sector Graduate Trainee - Birmingham - 1 September 2026
MAZARS UK
Birmingham
Hybrid
GBP 30,000 - 35,000
29 days ago
Dispute Officer
FYST
Greater London
Hybrid
GBP 80,000 - 100,000
Full time
28 days ago
Job summary
A leading fintech company in Greater London is looking for a Chargeback Management Specialist. The role involves managing the chargeback lifecycle, conducting root cause analysis, and collaborating with various internal departments. Candidates should have 1.5 to 2 years of experience in chargeback or dispute management and strong analytical and organisational skills. This position offers career growth, competitive compensation, and a hybrid work model.
Benefits
Career prospects
Yearly performance reviews
Professional development opportunities
Work in a passionate team
Qualifications
- 1.5 to 2 years of experience in chargeback/dispute management.
- Working knowledge of Visa and Mastercard dispute resolution rules.
- Experience in process optimisation and/or automation.
- Excellent organisational and time management skills.
- Strong analytical skills and attention to detail.
Responsibilities
- Manage the full chargeback lifecycle (Visa, Mastercard), ensuring timely action.
- Review chargeback reports to identify disputes and monitor open cases.
- Collaborate with internal departments to support dispute handling.
- Conduct root cause analysis and assist in fraud ratio monitoring.
Skills
Chargeback management
Process optimisation
Analytical skills
Organisational skills
Proficiency in English
Collaboration
Job description
WHAT YOU'LL BE WORKING ON
- Manage the full chargeback lifecycle (Visa, Mastercard), including representments, pre-arbitration, arbitration, pre-chargeback and collaboration alerts.
- Review daily chargeback reports and transaction data to identify new disputes and ensure timely action.
- Monitor open chargeback cases and ensure all required steps are taken within scheme deadlines.
- Follow up with merchants and internal teams to resolve open cases.
- Update internal systems with chargeback details, statuses, and outcomes.
- Communicate with merchants, providing guidance on how to respond effectively to chargebacks and preparing supporting documentation.
- Conduct root cause analysis to identify patterns and recurring issues leading to chargebacks.
- Assist in monitoring chargeback and fraud ratios, helping mitigate risk and avoid scheme monitoring programs.
- Collaborate with internal departments (Compliance, Customer Support,Finance) to support dispute handling and reporting.
- Participate in process improvement initiatives, including testing and rollout of tools to automate chargeback workflows.
- Maintain up-to-date knowledge of Visa and Mastercard dispute rules and apply them accurately in case handling.
WHAT YOU NEED TO SUCCEED IN THIS ROLE
- 1.5 to 2 years of experience in chargeback/dispute management in an acquiring/PSP environment.
- Working knowledge of Visa and Mastercard dispute resolution rules and workflows.
- Demonstrated experience in process optimisation and/or automation of dispute handling.
- Excellent organisational and time management skills.
- Strong analytical skills and attention to detail.
- Proficiency in English is a must (written and verbal),Russian is a plus.
- Ability to work independently and collaboratively in a fast-pacedenvironment.
WHAT WE OFFER
- An opportunity to make something great even greater, you can be the reason why we grow, develop, and becomethe best fintech company on the market!
- Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
- Work with coworkers who are passionate about their business
- Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
- The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees
- Hybrid type of work
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.