Field Service Engineer jobs in Canada

Job Description

Job Title: MobileService Technician

Company: Wisely Automotive

Location: London-based (with nationwide travel)

Employment Type: Full-Time (3 & 4 day alternating workweeks)

About Us

Wisely Automotive are a leading BMW i3 specialist based in London. Our recently launched mobile servicing division, Wisely MobileService, provides servicing and repairs for BMW i3 owners across the UK. Due to high demand, we’re looking to expand our team with several full-time MobileService Technicians.

The Role

As a Wisely MobileService Technician, you'll travel nationwide performing servicing, repairs, and diagnostics on BMW and MINI EVs. This autonomous role suits a skilled, hardworking individual who is prepared to work long days, but not many of them! A unique opportunity to escape the workshop environment, working outdoors and interacting directly with lovely customers.

Key Responsibilities

• Carry out routine servicing, inspections and repairs on BMW i3s and (soon) other BMW EV product at customer locations.
• Identify and report advisory work to customers, carrying out any additional work requested where your itinerary allows.
• Diagnose and troubleshoot mechanical and electrical issues using BMW’s official diagnostic tool, ISTA
• Provide a professional and courteous service to customers, maintaining Wisely Automotive’s highest standards at all times.
• Provide customers with your ETA and keeping them informed of any changes in a timely manner.
• Adhere to high safety standards, especially regarding HV systems, to ensure the safety of you and customer’s vehicles.
• Keeping your MobileService van clean, tidy and well-organised to ensure a professional image and focused working environment.
• Maintaining your van’s stock of parts, tools and consumables to ensure no profit opportunity is missed.
• Travel an average of 175 miles per day with occasional overnight stays to maximise productivity.
• Visit our SE London base periodically for restocking, training and team meetings.

Ideal Candidate

• Experience: Existing BMW i3 servicing/repair expertise ; BMW main dealer experience is a plus.
• Certifications: BMW Level 3 EV & Hybrid training , or equivalent with strong BMW experience & ISTA proficiency.
• Alternative Background: Experienced AA / RAC roadside technicians with BMW EV knowledge considered.
• Skills & Attributes:
• Strong mechanical and electrical diagnostic skills.
• Ability to work independently and manage time effectively.
• Hard-working, well-organised, and self-motivated.
• Excellent customer service and communication skills.
• Attention to detail and commitment to the highest standards of workmanship.
• Licence: Full, clean UK driving licence required.
• Location: Ideally near our base in SE London with secure off-street parking, though other arrangements may be possible.

Benefits

• Unique Schedule: Work 3.5 long days per week, allowing for ample rest and a great work-life balance.
• Competitive Salary: £55k OTE with uncapped earning potential and extra work days available.
• Fully Equipped Van: Ford Transit, insurance, tools, specialist equipment and workwear provided.
• No Weekend Work: Enjoy your weekends off + 20 days of paid annual leave.
• Career Growth: Ongoing training and opportunity for career progression as Wisely MobileService expands.
• Diverse Role: Travel nationwide exploring different parts of the UK and meeting a diverse customer base.

Apply now! Send your CV and a short cover letter/video to jobs@wiselyauto.com

If you are a skilled technician looking for a rewarding and flexible role with excellent earning potential, we’d love to hear from you. Apply today to join Wisely Automotive, one of UK’s leading EV specialists!