Employee Relations à Grande-Bretagne

JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined the JA Resorts & Hotels portfolio, a heritage hospitality brand with properties across Dubai, the Maldives, Seychelles, and Scotland. This exciting new chapter brings global expertise and fresh vision to our estate, while staying true to the warmth and authenticity that guests have always cherished.

As part of JA Resorts & Hotels, our team is now connected to a wider international family, offering new opportunities for growth, innovation, and career development. Together, we are shaping a future where Scottish heritage meets world-class hospitality.

The Cluster People Team for Scotland supports both JA Mar Hall and JA The Bruntsfield, caring for a workforce of approximately 250 colleagues across the two properties. We are a small, agile team with the privilege of wearing all hats - people operations, employee relations, talent attraction, reward & recognition, learning & development, engagement, succession planning, and more.

The main office base is generally within the hotel at Mar Hall, Bishopton (Just 20 minutes from Glasgow), with weekly travel required to JA The Bruntsfield Hotel in Edinburgh once per week, although we would be open to candidates being based at either property and flexibility in travel days / times.

We are looking for a warm, organised, and proactive People (HR) Coordinator to support the delivery of exceptional HR services across the cluster. This role acts as the heartbeat of HR operations - ensuring accurate documentation, seamless recruitment administration, smooth onboarding, and timely payroll support. You will be a key point of contact for colleagues and managers, helping create a supportive, efficient, and positive People function that reflects our luxury service standards.

This is a fantastic opportunity for someone looking to develop in HR within a small, supportive team where you can genuinely “wear all hats” and gain exposure to every aspect of people strategy.

• Maintain accurate personnel files, new starter documents, right-to-work checks, and compliance logs.
• Support policy management, HR documentation, and GDPR control.
• Provide timely updates of HR data, reports, and KPIs including absence, turnover, and training completion.

• Coordinate job postings, screen applications, and schedule interviews for both properties.
• Manage candidate communication throughout the recruitment cycle.
• Prepare contracts, offer letters, onboarding packs, and reference checks.
• Support hiring managers with interview coordination and recruitment admin.
• Deliver elements of the induction process and ensure all new hires are fully onboarded.

• Prepare monthly payroll inputs including hours, absences, holidays, and contractual changes.
• Work closely with Finance and managers to ensure timely and accurate updates.
• Maintain trackers and systems to ensure clean, accurate workforce data.

• Act as the first point of contact for colleague queries, offering friendly, efficient support.
• Help organise People events, recognition activities, engagement initiatives, and wellbeing programs.
• Maintain HR communication boards, digital channels, and announcements.

• Support scheduling, organising, and tracking of all training sessions.
• Maintain training matrices and ensure compliance requirements are met.
• Work closely with the Cluster People Development Manager to support L&D logistics.

• Provide administrative assistance including meeting notes, letters, and documentation for ER cases.
• Ensure secure and compliant storage of ER paperwork.

We are looking for someone with:

• Some prior experience in HR or administrative roles
• Hospitality experience with an interest in supporting people to excel in their roles.
• High attention to detail and strong organisational skills
• Warm, professional communication style
• Ability to handle confidential information sensitively
• Proficiency in Microsoft Office
• A collaborative approach and enthusiasm for supporting people
• Confidence travelling between the two properties when needed.

At JA Mar Hall, you’ll find more than just a job - you’ll discover a place to belong and a career to grow. We offer:

• Up to 28 days annual leave (pro rata)
• Discounts on overnight stays for you, and your friends & family.
• Free leisure club membership.
• Discounted leisure club membership for your friends & family.
• 50% discount on Spa treatments.
• Golf discounts for you, and your friends & family.
• 50% discount on food during dining experiences for you +3 guests. 25% discount on beverage.
• Access to Wisdom – our dedicated employee assistance programme providing confidential support for your emotional, physical and financial wellbeing.
• JA Mar Hall is proud to now have partnered with PoB – colleagues now get access to bedroom rates for £100 of any of the luxury and distinct PoB collection.