People Operations Partner

XL Jobs; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment company is seeking an experienced HR professional based in Manchester. This role focuses on employee relations and requires strong knowledge of UK employment law. The successful candidate will support managers, lead on employee relation cases, and contribute to broader HR initiatives. The position includes a compensation package with a 10% bonus and pension benefits.

Benefits

10% Bonus

Pension

Qualifications

• Experience in a generalist HR role or similar with strong exposure to employee relations.
• Strong knowledge of UK employment law and HR best practices.
• Confident handling of complex and sensitive employee matters.

Responsibilities

• Act as a trusted partner to managers across the business.
• Lead and support on a range of employee relations cases.
• Coach and guide managers to improve capability and decision-making.
• Collaborate on engagement, culture and performance initiatives.

Skills

Employee relations

UK employment law

Relationship-building

Communication

Adaptability

Education

CIPD Level 5 qualified (or equivalent experience)

Job description

Overview

This role is well-suited to a People / HR professional with solid hands‑on experience particularly within employee relations who is ready to step into a more strategic and influential position. You will work closely with managers supporting them through people-related challenges while also contributing to wider HR initiatives, engagement activities and organisational development.

Key Responsibilities

• Act as a trusted partner to managers across the business
• Lead and support on a range of employee relations cases including disciplinary, grievance, absence management and performance issues
• Coach and guide managers to improve capability and decision-making
• Collaborate on engagement, culture and performance initiatives
• Support organisational change and transformation projects
• Help develop, refine and roll out HR policies and processes
• Contribute to people strategy with insights, ideas and feedback

Requirements

Skills & Experience Required

• Experience in a generalist HR role or similar with strong exposure to ER
• Strong knowledge of UK employment law and HR best practice
• Confident handling of complex and sensitive employee matters
• Collaborative approach with strong relationship‑building skills
• Adaptable, solutions‑focused mindset with a continuous improvement approach
• CIPD Level 5 qualified (or equivalent experience)
• Excellent communication and influencing ability

Benefits

• 10% Bonus
• Penison