Customer Support jobs in United Kingdom
Site Manager - Rail Wagon Preparation team
Lincs Ironmasters Limited
Office Admin Apprentice - Data Entry & Support (Driving)
Vacancy ID : 6691
Senior International Sales Administrator - Logistics
Edwards & Pearce
Discover more opportunities than anywhere else. Find more jobs nowAI Model Training Associate — Fluent English & Feedback
Upwork
Automation & Controls Engineer — Hybrid, Profit Share
Automation Experts Ltd
Vehicle Technician | NVQ3, 32k- 41k OTE, Rugby
autoskills-uk
Connect with headhunters to apply for similar jobsSenior Full-Stack Software Engineer
Catapult Sports
Customer Support: Hybrid & Growth Path
Lloyds Banking Group
Vehicle Mechanic (NVQ3) — Expert Tech, Team Impact
autoskills-uk
Vehicle Technician - NVQ3, 2+ yrs Auto Experience - Watford
autoskills-uk
Vehicle Technician | NVQ3, Up to 60k, Great Benefits
autoskills-uk
Vehicle Technician (NVQ3) – 4 Day Week & Discounts
autoskills-uk
Vehicle Technician | Up To 60k + Benefits (Stevenage)
autoskills-uk
Vehicle Technician - NVQ3, Service & Maintenance
autoskills-uk
Vehicle Technician – Service & Repair Expert
autoskills-uk
Developer Engagement Team (Contract)
Job summary
A leading gaming platform in the UK is seeking an enthusiastic individual for the Developer Engagement Team. This role involves supporting the developer community by resolving issues, managing communication, and maintaining detailed records. The ideal candidate has strong communication skills, patience, and a solid understanding of Roblox and its Studio. This position offers a pay rate of $20/hour, converted to GBP upon hire, and requires a commitment of up to 40 hours per week.
Responsibilities
- Assist in resolving day-to-day escalations and emergencies.
- Manage communication between Roblox staff and creators.
- Maintain accurate records of customer interactions.
- Dedicate up to 40 hours per week with on-call availability.
Skills
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Roblox is seeking enthusiastic individuals to join our Developer Engagement Team. The ideal candidate will possess a strong focus on understanding issues and critical thinking, alongside the essential qualities required for exceptional customer support. As a contractor of this team, you will play a crucial link between Roblox and its developer community. If you're passionate about the Roblox community and eager to contribute to the success of developers, we'd love to hear from you.
You will:
- Assist in resolving creator day-to-day escalations and emergencies.
- Manage communication between Roblox staff and creators.
- Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
- Dedicate up to 40 hours per week with a work schedule from Monday to Friday plus on-call availability during the weekend
You have:
- Strong verbal and written communication skills.
- Demonstrates endless patience and a positive attitude.
- Capable of managing time effectively.
- In-depth understanding of Roblox and the Roblox community.
- Solid knowledge of the technical aspects of Roblox Studio.
- Experience developing on Roblox and/or other creation platforms.
Please note: the benefits below only apply to full time employees in the US. This role is based in the UK/EU. Pay rate is based off USD and will be converted to GBP/EUR upon hire.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Please note that not all benefits on this page are applicable to this hourly position.
Hourly Pay Range
$20 — $20 USD
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.