Customer Success jobs in United Kingdom

At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people.

Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets.

With customer feedback at 4.98* out of 5* for the product, and more inbound interest than we can handle, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives.

We’re already making our mark - recently featured by Tech.eu, where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what’s possible in dentistry and beyond. It’s a powerful example of how our technology is raising the standard of care, without raising barriers to access.

Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond.

With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine.

The Role:

We’re looking for a Senior Account Executive with ambition, resilience, and sharp commercial instincts to join our high-performing team at 32Co. This is a rare and unique opportunity to join a fast-growing healthcare scale-up at a pivotal moment and play a leading role in shaping the future of healthtech.

In this role, you’ll own the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success. Your focus will be on UK-based dental practice groups, engaging business owners and C-suite executives across multiple channels.

You’ll manage both high-value strategic accounts and quality inbound leads, with uncapped commission and potential to far exceed targets. Beyond sales execution, you’ll be empowered to help shape and execute our commercial strategy with fast-tracked progression, no growth ceiling, and the chance to develop and progress rapidly alongside the company.

What sets this role apart? The untapped market potential offers substantial white space for you to drive real impact, accelerate earnings, and help define our commercial footprint. If you're proactive, strategic, and confident navigating senior and technical conversations, this is your opportunity to thrive.

• Run the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success.
• Consistently meet revenue targets and KPIs, setting the pace for a high-performing commercial culture.
• Collaborate with Clinical Ops and Product to iterate on offerings, shape customer experience strategy, and ensure what we build truly resonates with our clients.
• Hold your own in clinical conversations and become well-versed within our industry.
• Stay ahead of the curve on industry trends, competitive moves, and market signals to sharpen positioning and GTM tactics.
• Help showcase our AI tools to boost sales execution and shape the future of our commercial engine.

• 5+ years of experience in sales, ideally within fast-paced, high-growth environments.
• Proven track record of consistently closing deals and outperforming targets.
• Deep curiosity and the ability to quickly grasp complex products, then make them crystal-clear for customers.
• A growth mindset with a passion for continuous improvement, both personally and professionally.
• Open-minded, coachable, and eager to level up with every bit of feedback.
• Outstanding communicator and negotiator with exceptional relationship-building instincts.
• A collaborative team player who thrives in a fast-moving, startup culture.
• Able to commute to our London (Hoxton) office on Monday, Wednesday, and Friday.

• See your work translate into real-world impact - you’ll have the chance to help change lives every day and meet the people whose care you’re improving.
• Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact.
• Build the Future of HealthTech; we’re tackling a multi-billion dollar challenge with real-world impact.
• Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world’s leading Haemophilia management app.
• Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team.
• Birthday day off - because no one should work on their birthday!
• Team perks, including regular team lunches, quarterly socials and an annual retreat.
• Flexible working arrangements, splitting time between home and our vibrant London office.