Customer Experience jobs in Grande-Bretagne

Could you be Incommunities new Arborist Climber? This is an exciting time to join Incommunities and be a key member of our tree team, completing arboricultural and horticultural work across our estates.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Carry out the full range of arboriculture and horticulture works including:- pruning, felling, dismantle, shaping, pollarding, stump grinding, root chasing and the safe use of climbing equipment, working off platforms.
• Carry out regular safety inspections of all climbing equipment, PPE, saws, machinery, tools, equipment, chippers, trailers and vehicles, and will notify your line manager if anything needs repair or replacement to ensure consistency and Health & Safety.
• Manage the general maintenance and upkeep of all arboriculture machinery, plant, trailers, chippers, stump grinders, tools and equipment.
• Regularly work with external contractors and Local Authority to plan work.
• Attend emergency call outs.

• Practical experience of arboriculture and associated works within a range of locations, woodlands, private gardens with limited access and communal spaces.
• Substantial experience of climbing work, cable bracing, areal rescue and chain saw operations (minimum 3 years).
• Experience of working from ropes, ladders, MEWP, IPAF (mobile elevated work platforms, harness work
• Substantial climbing work, cable bracing, Arial rescue and chain saw operations.
• Experience of working from ropes, ladders, MEWP, IPAF (mobile elevated work platforms, harness work)
• City & Guilds Arboriculture (level 2 minimum) – NPTC City & Guilds – NPTC CS30, 31,32, CS34, 35 38.1, 38.2, 39, 40,41,48
• NPTC Stump grinder and chipper CertificationExperience of using IT Microsoft packages, Word, Excel, Outlook and the internet for work purposes
• Good working knowledge of Health and Safety regulations – relating to safe site working practices, use of machinery and tools
• Understanding of risk assessment methodology
• Good working knowledge of the use of stump grinders, chippers and splitters
• A current UK manual car driving licence and access to a suitable vehicle for work purposes

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

• Salary of £33,438 per year
• Social Housing Pension Scheme
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! AtIncommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know thatdiverse perspectives make us stronger.

Based inBradford, a city known for its rich cultural diversity, we servevibrant communities. As a social housing provider, we’re passionate about making a real difference by providingsafe, affordable homesandimproving lives.

Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be aMindful Employer, committed to mental health and wellbeing. We also hold the‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Apply early!We review applications as they come in and may close the advert before the deadline.

Ready to make an impact?Come work with us!