Bureau Manager – Tesco – Aberdeen Westhill (Part time - 30hrs)

Travelex; Westhill; On-site; GBP 22,000; Part time

Job summary

A global currency exchange provider is seeking a Bureau Manager in Westhill to lead a team towards achieving great customer experiences. The role involves managing performance, adhering to compliance, and actively engaging with both customers and colleagues. Flexible working hours are required across shifts. Benefits include holiday entitlement, pension, and staff rates on currency.

Benefits

22 days holiday plus bank holidays

Option to buy/sell holiday entitlement

Pension

Cash back offers with retailers

Qualifications

• Experience in managing, motivating, and developing a team.
• Ability to drive performance and adhere to compliance.
• Strong communication skills with customers and colleagues.

Responsibilities

• Lead and manage a team to achieve results.
• Monitor legal and regulatory standards.
• Support the team with currency transactions.

Skills

Experience leading a team

People management

Adaptability under pressure

Job description

Bureau Manager – Tesco – Aberdeen Westhill (Part time - 30hrs)

Job Type: Permanent Part Time

Hours per week : 30

Salary per annum: £27,495 full time salary / £21,996 pro rata / £14.10 per hour additional benefits listed below

Working Patterns: Flexibility required across a variety of shifts between 8.30am - 8pm Monday to Sunday

As a Bureau Manager you will lead by example, managing, motivating and developing a team to achieve the best possible results to deliver a great customer experience; creating an inclusive workplace environment where all employees are valued.

Joining us will feel like being part of a family, so although you will need to be comfortable, you will also get support across the business and engage with other Travelex’s globally on our internal blog!

So, what will this role involve?

• Building strong relationships with the surrounding business & creating a positive working environment for Travelex staff
• Driving performance and improvement along with general management duties & responsibilities
• Monitoring and implementing best practice around legal and regulatory standards and adhering to Travelex compliance procedures
• Positive people management, which will include rostering, coaching and supporting your team through regular performance review
• Being ready to ‘roll up your sleeves’ providing support when required with processing foreign exchange transactions accurately and efficiently
• Being able to adapt to working under pressure due to seasonal periods

Effectively communicating with both customers and colleagues

Ideally, we are seeking someone with experience leading a team in a similar working environment. However, training and development will be provided to ensure the successful candidate flourishes within their Travelex career!

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply and you too can enjoy some of the benefits listed below.

Bespoke a benefit package the suits your specific needs

Benefits

• 22 days holiday - plus bank holidays (pro rata for part time positions)
• Option to buy / sell holiday entitlement
• Pension
• Cash back offers with 1000’s of retailers

Staff rates on currency

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.