Retail Sales Manager

Luxury Retailer; Essex; On-site; GBP 28,000 - 34,000; Full time

Job summary

A premium retail brand in Essex is seeking a Retail Sales Manager to lead a team and ensure exceptional customer service while driving sales success. The ideal candidate will have retail management experience and a strong focus on team collaboration and commercial acumen. This position offers a salary of up to £33,500, an annual bonus, and excellent opportunities for career advancement with every other weekend off.

Benefits

Annual bonus of £4,000

Clear career progression plan

Every other weekend off

Qualifications

• Experience in a high-sales turnover retail environment.
• Ability to lead and motivate a sales team.
• Strong relationship-building skills with team members.

Responsibilities

• Drive the commercial success of your department.
• Lead a team of 7 to 10 sales staff on the floor.
• Ensure exceptional customer experiences.

Skills

Retail management experience

Commercial acumen

Customer service excellence

Job description

We're thrilled to announce an exciting opportunity for the position of retail sales manager at a premium retailer located in Essex. This role is situated in a dynamic, high-sales turnover environment, making every day feel like key trading! Ensuring an exceptional customer experience is our top priority at this premium retailer.

As the retail sales manager, your primary responsibility will be driving the commercial success of your designated department. You will also lead a team of 7 to 10 dedicated staff members on the sales floor. This role places a strong emphasis on hands‑on leadership, as you'll set the example for your team through your own actions. Collaboration is key, as you'll be part of a larger management team overseeing various stores, necessitating seamless teamwork and operational processes.

Ideally, you'll come with a background in retail management, possessing a keen sense of commercial acumen. Your commitment to delivering top‑notch customer service and your proactive approach to achieving store performance targets, in line with KPIs, will be invaluable. Given that many team members may hail from concessions and external brands, your expertise in building strong relationships will be highly beneficial.

The compensation package for this role includes a salary of up to £33,500 for the right candidate, along with an extensive benefits package that features an annual bonus amounting to £4,000. Work balance is great as you will have every other weekend off. Furthermore, there's ample room for career advancement with a clear progression plan.