Customer Care Assistant jobs in Gran Bretaña

Care Assistant full time, part time, evening and weekendhours available:

• £13.70 per hour weekdays
• £15.04 per hour weekends
• Enhanced bank holiday rates
• Mileage paid at 45p per mile
• Guaranteed hours contracts available
• Development opportunities available

Do you want to work somewhere where you feel valued and rewarded? Where your wellbeing and welfare are top priority? Want to be recognised for the work you do and treated like a professional?

At Vitale Care, we do things differently, building a culture of support and recognition for our Care Professionals, of retention and reward. We want our clients to be able to live the life they love thanks to the extraordinary support of our Care Professionals.

As a Care Assistant with Vitale Care, you will be visiting clients in their own homes, promoting their independence.

Our carers make a real difference in the lives of the clients we care for and we support this by having a friendly office team in place to help you reach your potential, every step of the way.

We want to set the standard when it comes to delivering at-home care, by being the best provider in the country and the first choice for a career in care.

If you think you can help us achieve this, then we want to hear from you!

• A competitive salary of up to £15.04 per hour on weekends and enhanced bank holiday rates
• Mileage paid at 45p per mile
• A guaranteed hours contract, if that works for you, so you will know in advance how much you will get paid before pay day
• 28 days holiday giving you time to rest and relax (pro rata for part-time)
• A range of working shifts to fit around your life
• A pension contribution to help you prepare for later life
• Paid induction and shadowing training so you feel confident in your role
• On-going training so you can progress
• Paid Refresher training every year to keep you up to date, informed and confident in your role.
• Development opportunities, to help progress your career.
• Free car MOT at our friendly local garage.
• Paid DBS, so you do not have to pay to be employed by us.
• Our Colleague Recognition programme to help brighten your week.
• Management and specialist career development paths, giving you the opportunity to progress and achieve your career goals.
• 24/7 Colleague Assistance Programme for you and your family offering support on every aspect of life.
• 24/7 well-being app packed full of helpful lifestyle and health tools and advice.
• Paid Blue Light Card membership offering thousands of daily discounts.
• Refer-a-friend scheme puts £200 in your pay for every successful candidate you recommend.

…and a host of little things that make your working day just that little bit brighter.

Personal Care

• Helping our clients wash, dress and go to the bathroom, being there to help them get in and out of bed, and supporting them with mobility including the correct use of equipment. You may be supporting clients through their end-of-life journey

Medication Support

• Helping our clients with their medication as required and keeping accurate records

Meal Support

• Preparing and serving meals including supporting with feeding where required. Keep track and documenting our client’s fluid and food intake.

Household support

• Helping our clients maintain a tidy and well-kept home by undertaking light housework. Helping clients care for their pets. Shopping for and with our clients as required.

Companionship

• Keeping our clients company and helping them stay physically active and engaged hobbies, community activities and visiting friends and family.

• Have availability from 7am in the morning and can work every other weekend.
• Comply with our policies and procedures
• Complete comprehensive and accurate records (eMAR or Visit Logs)
• Agree and work within your agreed availability
• Report any significant changes to health or circumstance or any risks, welfare or safeguarding concerns with clients
• Attend mandatory training, one-to-one supervisions and meetings where required
• Understand the role of the CQC and the guidance it sets out
• Promote good practices and report poor practices or concerns

• An understanding of and/or experience in care
• Full UK Driving License with Class 1 Business Use Insurance
• Access to a car that you can use for work
• Confident use of online care management system
• The right to work in the UK

• You’ll be highly organised and reliable
• You’ll be willing to learn new skills and to adapt
• You’ll have a positive, can-do attitude
• You are a great communicator, listening, speaking and writing
• You’ll be a team player
• You are passionate about delivering the highest standard of care