Credit Control jobs in United States

We are a global media group delivering exceptional content through events, digital, data & insight.

From agribusiness, ingredients and food processing, to retail, hospitality & fine dining – we provide the inspiration, insight and connections to power our customers’ success.

We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Gatwick office and to work remotely for the rest of the week.

Position: Full time – Permanent (35hr per week)

Location: Gatwick / Hybrid

Are you an experienced credit controller with excellent communication skills and the ability to build and maintain strong relationships with multiple accounts? Do you have an efficient and proactive approach to managing your ledger and chasing in payments? Do you have experience thriving in a high-volume, multi-currency environment and are eager to bring your expertise to a fast-paced company?

At William Reed, we are looking for a Credit Controller who will be responsible for monitoring accounts receivable, ensuring timely collection of outstanding payments in advance of an event’s start date. Leveraging your strong interpersonal and communication skills, you will work closely with the Group Credit Manager to ensure payment queries are resolved and accounts are escalated when necessary. This role offers the opportunity to work on a large account ledger, improving cash flow for the business, as well as building and maintaining positive and long-term relationships with our customers.

What you’ll be doing:

1. Maintaining your own ledger of 750+ accounts, proactively and reactively chasing these at an expected pace of around 60 accounts per day (via email & telephone); ensuring all payments are received in advance of the event start date.
2. Resolving queries and negotiating with clients in line with William Reed’s credit policy, escalating to the Group Credit Manager where necessary.
3. Liaising with internal sales teams and account managers when required, working together to build and maintain strong relationships and open communication with clients.
4. Reporting any delinquent accounts to the Group Credit Manager that are trading outside of their contracted payment terms.
5. Keeping up-to-date records on a day-to-day basis via reports on internal systems.
6. Being responsive to cash targets and prioritising cash collections.

What you’ll need:

1. Previous experience of credit control.
2. Good knowledge of finance accounting systems (Experience using SUN Systems is desirable but not essential).
3. Excellent organisation skills and the ability to handle multiple priorities at once.
4. Self-motivated and decisive with a proactive approach.
5. Meticulous attention to detail.
6. Clear and confident communication skills with the ability to navigate challenging conversations with a solution-focused approach.
7. Strong interpersonal and relationship building skills to ensure effective collaboration with both internal and external stakeholders.
8. Knowledge of the events industry or experience working with large-scale event clients is desirable, but not essential.

Company Benefits Include:

1. 25 days annual leave in addition to bank holidays – increasing by one additional day after 6 years, up to a maximum of 30 days.
2. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”.
3. A volunteer day to take for supporting a chosen charity and giving back to the community.
4. Opportunity for hybrid working.
5. Contributory Pension.
6. Life Assurance Scheme.
7. Group Income Protection.
8. Enhanced family-friendly leave pay entitlements.
9. Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools.
10. Cycle to Work Scheme.
11. Electric Car Scheme.

Why work for us

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.

We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.

If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.