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6,065

Complaints jobs in United Kingdom

Band 5 Registered Mental Health Nurse | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust

Uxbridge
On-site
GBP 25,000 - 32,000
20 days ago
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Senior Key Accounts Manager

Luton Bennett

Birmingham
Hybrid
GBP 90,000
20 days ago

Team Leader - Residential Children Home

Brook Street Social Care

Hatfield
On-site
GBP 60,000 - 80,000
20 days ago

Customer Service Advisor

Meridian Business Support

Hawton
On-site
GBP 26,000
20 days ago

Technical Manager - FMCG

Tailor Made Resources

Tonbridge and Malling
On-site
GBP 45,000 - 50,000
20 days ago
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Property Management Compliance Officer - UASC and Care Leaver

Fundacion Nuestros Hijos

Whitstable
On-site
GBP 27,000 - 35,000
20 days ago

Retail Supervisor | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside and Glossop Integrated Care NHS Foundation Trust

Ashton-under-Lyne
On-site
GBP 22,000 - 28,000
20 days ago

Channel Optimisation Associate, UK Digital Channels, Belfast

Allied Irish Banks

Belfast
Hybrid
GBP 40,000 - 60,000
20 days ago
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Accounting Administration Apprenticeship

Government jobs, apprenticeship

United Kingdom
On-site
GBP 40,000 - 60,000
20 days ago

Reactive Maintenance Supervisor

Antac Support Services

Salisbury
On-site
GBP 38,000 - 42,000
20 days ago

Staff Attorney - Housing

Neighborhood Legal Services

East Midlands
On-site
GBP 44,000 - 60,000
20 days ago

Customer Service Team Leader

Trades Workforce Solutions

Bolton
On-site
GBP 60,000 - 80,000
20 days ago

Temporary Customer Service Advisor — Quick Help, Weekly Pay

Michael Page (UK)

Rochdale
On-site
GBP 40,000 - 60,000
20 days ago

Temporary Customer Service Advisor

Michael Page (UK)

Rochdale
On-site
GBP 40,000 - 60,000
20 days ago

Claims Handler

Veezu

Metropolitan Borough of Solihull
On-site
GBP 60,000 - 80,000
20 days ago

Driver Risk Compliance Administrator

Trades Workforce Solutions

Flamstead
On-site
GBP 25,000 - 35,000
20 days ago

Pharmacy Dispenser - Leyland Extra

Tesco

Leyland
On-site
GBP 10,000 - 40,000
20 days ago

Associate Dentist - Mentee and oversea's welcome

Smile Dental Care

Sturminster Newton
On-site
GBP 60,000 - 100,000
20 days ago

Skincare Specialist

Elemis

Cardiff
On-site
GBP 60,000 - 80,000
20 days ago

Technical Manager

manucomm recruitment

Bristol
On-site
GBP 42,000 - 50,000
20 days ago

Deputy Care Manager

Midplant LTD

Sefton
On-site
GBP 30,000 - 40,000
20 days ago

Technical Supervisor - MOD NIHL

Davies

Birmingham
On-site
GBP 40,000 - 60,000
20 days ago

Part-Time Driver - Community Transport

Surrey Choices

Sunbury-on-Thames
On-site
GBP 10,000 - 40,000
20 days ago

Associate Dentist - Mentee and oversea's welcome

Smile Dental Care

Whitby
On-site
GBP 80,000 - 100,000
20 days ago

Store Detective Lead

Planet Organic

City of Westminster
On-site
GBP 40,000 - 42,000
20 days ago

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Band 5 Registered Mental Health Nurse | Central and North West London NHS Foundation Trust
CNWL NHS Foundation Trust
Uxbridge
On-site
GBP 25,000 - 32,000
Full time
20 days ago

Job summary

A prominent healthcare provider is seeking a Band 5 nurse for Oak Tree Ward, a supportive environment for older adults with mental health conditions. Responsibilities include clinical care, risk assessment, and patient advocacy, ensuring high safety standards. The role offers significant opportunities for professional development and involvement in quality improvement projects. Ideal for compassionate individuals looking to grow within a collaborative team culture. This position requires flexibility in shift patterns and a commitment to high-quality patient care.

Benefits

Development opportunities
Flexible shift hours
Excellent staff benefits including childcare vouchers
Participation in award-winning Staff Networks

Qualifications

  • Must demonstrate strong clinical judgement and risk assessment skills.
  • Ability to work effectively in a team environment.
  • Compassionate approach to patient care.

Responsibilities

  • Conduct medication rounds and wound management.
  • Supervise the work of others and provide support.
  • Maintain accurate and comprehensive patient records.

Skills

Clinical judgement
Risk assessment
Teamwork
Communication
Compassionate care

Education

Relevant nursing qualification
Job description

Oak Tree Ward at the Woodland Centre offers a dynamic and supportive environment for Band 5 nurses. The role is designed to give you a broad range of responsibilities, from hands‑on clinical work like medication rounds and wound management to more strategic involvement in risk assessments and care planning with patients and carers. The emphasis on working alongside senior nurses and maintaining high standards of safety and safeguarding shows that this position is ideal for someone who wants to be part of a collaborative team while continuously improving their own practice.

The focus on staff development is another great highlight. Knowing that many Band 5 nurses have been promoted to Band 6 roles and that further training is encouraged is a big plus for anyone looking to grow within the organization. The opportunity to get involved in Quality Improvement projects means you’ll not only be part of evolving care at Oak Tree Ward but also contribute to broader improvements in service‑user experiences.

Key Responsibilities
  • Using their clinical judgement and risk assessments to keep the people using our services as
  • safe as possible
  • Safeguarding people by recognising and responding when an adult or child might be at risk
  • from abuse but also recognising their own limits and asking for help and escalating concerns when necessary
  • Escalating safety concerns and by doing so acting as effective advocates for those who use our services
  • Being open and transparent about their own practice
  • Supervising the work of others
  • Reflecting on everyday practice to identify areas where improvements in safety or quality can be made
  • Working with others to create a culture of continuous improvement
  • Maintaining accurate, legible, comprehensive records
  • Maintaining compliance with their mandatory training requirements.
  • To uphold duty of candour

Oak Tree Ward is an acute inpatient mixed ward for Older adults aged 70+ with mental health conditions, which is located in the borough of Hillingdon. The ward provides 24 hour service, 7 days a week and staff are mainly rostered to work 11.5 hour shifts day and night (break not included). Band 5 nurses work closely with the therapy and medical team to deliver quality standard of care to patients while ensuring carers involvement throughout patients’ clinical care. Patients are admitted with various diagnosis and band 5 nurses play an important role in providing compassionate care to aid patient on their journey of recovery.

Benefits
  • Development opportunities to help you progress in your career i.e. secondment opportunities, rotations, funded courses
  • Career mapping with focus on your progression and development within the service
  • Flexible shift working hours to provide a healthy work‑life balance
  • Working within a dynamic team with visibility of the Senior Management Team (Matron, Service Manager & Borough Director)
  • Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans and cycle to work scheme.
  • Award‑winning Staff Networks
  • Hidden Gem & annual award ceremonies
Patient Safety
  • Using their clinical judgement and risk assessments to keep the people using our services as safe as possible
  • Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalating concerns when necessary
  • Escalating safety concerns and by doing so acting as effective advocates for those who use our services
  • Being open and transparent about their own practice
  • Supervising the work of others
  • Reflecting on everyday practice to identify areas where improvements in safety or quality can be made
  • Working with others to create a culture of continuous improvement
  • Maintaining accurate, legible, comprehensive records
  • Maintaining compliance with their mandatory training requirements.
Clinical Outcomes
  • Providing skilled, evidence-based nursing care which adheres to agreed policies and procedures
  • Working with patients and families in all stages of the care planning process including assessing risks and needs
  • Acting as patient advocates in the multi-disciplinary team and overseeing the work of others to ensure that they are also responding to the needs of patients and providing clinically effective care
  • Working as autonomous practitioners and taking responsibility for the care they give to patients but within their own limits of competency and confidence
  • Contributing to creating and maintaining high performing teams by:
  • Communicating well with all members of the team
  • Understanding their role in the team and how they help the team achieve its’ objectives
  • Reflecting on their own practice regularly and encouraging the whole team to reflect on their practices in handovers and team meetings
  • Identifying how care could be improved
Patient Experience
  • Working in partnership with patients and their families and carers
  • Gaining consent and, as far as possible, involving people in all decision making
  • Signposting patients and carers to supportive services e.g. the courses provided by the Recovery and Wellbeing College or services provided by the local authority or the voluntary sector
  • Reassuring people by being professional, responsive, knowledgeable and confident
  • Responding to complaints or concerns effectively and quickly in line with the Trust policy
Supporting Yourself and Others
  • Providing supervision and annual appraisals to other staff which helps those staff reflect on their work, understand their objectives and monitors their progress towards achieving them
  • Participating constructively in their own supervision and annual appraisal processes
  • Using continuing professional development funds to consolidate or improve clinical skills and to gain mentorship skills so they can support student nurses

This advert closes on Tuesday 16 Dec 2025

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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