Temporary Customer Service Advisor — Quick Help, Weekly Pay

Michael Page (UK); Rochdale; On-site; GBP 40,000 - 60,000; Part time

Job summary

A public sector organisation in Rochdale is seeking a Temporary Customer Service Advisor to join their team. The role involves responding to customer inquiries, providing accurate service information, and resolving complaints. Candidates should have previous customer service experience, strong communication skills, and proficiency with customer service software. This temporary position offers competitive hourly pay, weekly payment, and the potential for further opportunities within the organisation.

Benefits

Competitive hourly rate

Weekly pay

Chance for permanent position

Qualifications

• Previous experience in a customer service role.
• Proficiency in using customer service software and databases.
• Problem-solving mindset.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and policies.
• Handle and resolve customer complaints in a professional manner.
• Assist customers with applications and service requests.
• Collaborate with team members to improve customer satisfaction.

Skills

Strong communication and interpersonal skills

Ability to handle challenging situations calmly

Attention to detail

Tools

Customer service software

Job description

A public sector organisation in Rochdale is seeking a Temporary Customer Service Advisor to join their team. The role involves responding to customer inquiries, providing accurate service information, and resolving complaints. Candidates should have previous customer service experience, strong communication skills, and proficiency with customer service software. This temporary position offers competitive hourly pay, weekly payment, and the potential for further opportunities within the organisation.