puestos de Complaints en Gran Bretaña

A senior quality engineer is sought by a leading engineering & manufacturing business that has won significant new programmes with automotive OEM customers.

West Midlands (commutable from Wolverhampton, Walsall, Wednesbury, Dudley, West Bromwich, Aldridge areas).

• Co‑ordinating and controlling investigation of Customer/Supplier complaints to enable a full understanding of the real root cause failure and corrective actions.
• Monitoring the implementation and effectiveness of any corrective actions taken to eliminate Supplier or Customer complaints.
• Accountable for all line quality issues – containment, corrective action, risk assessment and problem resolution.
• Continuous monitoring of the manufacturing processes by audits, statistical analysis or any other relevant technique to support continuous improvement.
• Providing guidance to the shop floor staff on Quality Assurance and cost saving techniques.

• Apprentice trained, HNC or Degree in an engineering or technical discipline.
• Ability to liaise with and manage OEM customer and supplier expectations.
• Structured problem solving skills – 8D, 5Y, A3, PPS.
• Knowledge of lean manufacturing methods and continuous improvement techniques.
• Familiar with volume manufacturing processes.
• Internal auditor experience – IATF 16949 / ISO 9001 desirable.
• Proven ability to use quality tools such as PPAP, Control Plans, MSA and PFMEA.

This is an excellent opportunity for an experienced quality engineering professional to join a specialist division of a global manufacturing organisation that is both winning and quoting for significant new business supplying OEM customers throughout Europe. In return our client is offering a competitive salary and benefits package including contributory pension scheme, life assurance, onsite car parking, 35 days holiday, employee discount schemes, cycle to work scheme. The role offers flexible working arrangements plus excellent training and development opportunities. It is an opportunity to make a real contribution to the success and growth of a modern organisation that continues to invest in modern machinery and infrastructure.

Apply online or call Robert Wigley for a confidential discussion.

Technical Network Recruitment – Search & Selection for mid to senior level appointments for engineering & manufacturing sectors – automotive, aerospace, defence, advanced materials, capital equipment & automation.