Collection ofertas em Grã-Bretanha

Job Title: Revenues Officer
Location: Fully Remote
Job Type: Temporary
Department: Billing and Recovery Team

About the Role

Our Client is seeking a dedicated and detail-oriented Revenues Officer to join our Billing and Recovery team on a temporary, fully remote basis. This role focuses on the accurate billing, collection, and recovery of council tax, ensuring residents receive timely and fair service.

Key Responsibilities

• Accurately establish council tax liability, applying appropriate discounts, reliefs, and exemptions in line with legislation and council policy.
• Support the efficient billing and collection of council tax to maximise income for the council.
• Negotiate, set up, and monitor payment arrangements with residents and follow up on arrears in accordance with agreed procedures.
• Provide a responsive and professional service to all service users, ensuring equality, fairness, and respect at every point of contact.
• Maintain accurate records and ensure compliance with data protection and relevant regulations.

Required Skills and Experience

• Previous experience working in a revenues, billing, or local government finance environment.
• Knowledge of council tax legislation and the ability to apply it accurately.
• Strong communication and negotiation skills with the ability to handle sensitive conversations.
• Ability to manage workloads effectively and meet deadlines in a remote working environment.
• Proficient IT skills, particularly in revenues systems and Microsoft Office applications.