Security Officer

The Balmoral; City of Edinburgh; On-site; GBP 31,000; Full time

Job summary

A prestigious hotel in Edinburgh is seeking a dedicated Security professional to ensure guest safety. This role involves monitoring surveillance, conducting patrols, and providing support to management. Applicants need a minimum of 2 years of security experience, SIA licence, and excellent interpersonal skills. Enjoy perks like discounted hotel rates and a competitive salary package of £31,000 gross annually. Join our team and contribute to our unique hospitality culture.

Benefits

Discounted rates across hotels

Extensive learning and development opportunities

Meals on duty

Social activities and events

Recognition programs

Annual awards

Occupational Pension Scheme

50% discount on food and beverages

25% discount on Spa Treatments

20% discount on Health Spa products

Cycle to Work Scheme

Local Retailer Discounts

Employee Assistance Programme

Discretionary service charge

Qualifications

• Minimum 2 years experience in a security role is essential.
• Professional appearance and demeanor are required.
• Candidates must demonstrate diligence and dedication.

Responsibilities

• Maintain a professional relationship with all guests.
• Monitor surveillance cameras.
• Support security measures for VIP individuals.
• Carry out security patrols.
• Assist with security-related matters.

Skills

Excellent observation skills

Communication

Interpersonal skills

Calm under pressure

Team spirit

Education

First Aid at Work qualification

SIA Door Supervisor licence

Personal Licence

Job description

Important Information

A minimum of two years of security experience is required

The role is primarily evenings and weekends

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will:

• Maintain a professional and personable relationship with all our guests
• Monitor surveillance cameras
• Support our Health Security & Safety Manager to put security measures in place for VIP individuals and guests to the hotel and surrounding area
• Carry out security patrols
• Support the department with general administration duties
• Assist guests and staff with security-related matters while maintaining discretion and courtesy
• Report and record all incidents in accordance with hotel policy
• Liaise with management and local authorities when necessary

This role involves working evenings and weekends.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

Our minimum requirements:

• SIA Door Supervisor licence
• First Aid at Work qualification
• Personal Licence
• Minimum 2 years experience working in a security role is essential

We are looking for team members who bring:

• Diligence and dedication as a Security professional
• Excellent observation, communication, and interpersonal skills
• Professional appearance and demeanour
• Ability to remain calm and effective under pressure
• Genuine pride in their workTeam spirit and trustworthiness
• Positive and professional demeanour in all interactions
• Teamwork to ensure seamless service

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards
• Occupational Pension Scheme
• 50% discount on food and beverages
• 25% discount on Spa Treatments
• 20% discount on Health Spa products
• Cycle to Work Scheme
• Local Retailer Discounts
• Employee Assistance Programme
• Discretionary service charge

Expected package £31,000 gross per annum (salary plus discretionary service charge)

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.