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Assistant Manager
Caffe Nero Group Ltd
Bromley
Sur place
Plein temps
Il y a 27 jours

Résumé du poste

A popular coffee shop chain in Bromley is looking for an Assistant Manager to enhance customer satisfaction and team development. The role involves running the store efficiently while maintaining high standards of service and product quality. Ideal candidates should have experience in a supervisory role and a passion for the brand. Competitive pay starts at £12.41 per hour, with perks including generous discounts and growth opportunities.

Prestations

Unlimited free handmade drinks
75% off food and packaged drinks on shift
50% off all handmade drinks off shift
Recommend A Friend Scheme with bonuses
Length of service recognition
Access to benefits platform with discounts
Incentives for achieving customer service scores

Qualifications

  • Experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
  • People-focused with a genuine interest in team development.
  • Ability to strive for excellence.

Responsabilités

  • Support in the running of the store.
  • Provide great customer service.
  • Ensure high standards of coffee and food.

Connaissances

Customer service
Team management
Meeting business targets
Passion for brand
Description du poste
Assistant Manager at Caffè Nero

At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you.

As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.

What you can expect:
  • Brilliant training – no experience is required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
  • Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
  • Be people focused – really caring about the welfare and development of your team.
  • Love the challenge of meeting business targets.
  • Strive for excellence, always.
  • Be passionate about the Caffè Nero brand!
Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.

The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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