Retail Sales Assistant

Machine Mart; Tees Valley; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading UK retailer of workshop tools is looking for dedicated sales staff to join their team in Tees Valley. You will be responsible for delivering exceptional customer experiences, advising customers on technical equipment, and achieving sales targets. Ideal candidates will have experience in retail and a strong understanding of technical products. The role offers benefits including staff discounts and healthcare plans.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Discounts on high street & online brands

Role specific training and development

Proactive promotion of internal candidates

Paid Breaks

Free Tea & Coffee

Qualifications

• Previous experience in selling technical products to customers.
• Experience in a retail customer service orientated environment.
• Practical knowledge of the product range.

Responsibilities

• Joining a small team of 4 – 6 members.
• Delivering a great customer experience.
• Explaining technical equipment understandably.
• Achieving challenging sales targets.

Skills

Experience selling technical products

Retail customer service experience

Practical product knowledge

Strong accuracy and numeracy skills

Basic computer literacy

Self-motivated

Can-do attitude

Job description

About The Role

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

Benefits

What you’ll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk