Claims à Grande-Bretagne

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Role Purpose:

We are seeking a proactive and commercially minded Building Surveyor to support the Property Department with both scheduled and reactive tasks. This role plays a vital part in the effective management of building-related issues across our property portfolio. Responsibilities include overseeing dilapidations, managing building projects, preparing schedules of condition, and handling unexpected building matters—both directly and via the management of our external consultants.

A typical day in this role includes:

Reporting to the Head of Estates you will bring effective oversight of buildings issues predominantly within our portfolio of retail premises, although you may be required to advise on matters concerning our head offices and distribution centers from time to time.
You will evaluate occupational matters and claims as they arise to determine the most effective and appropriate way of resourcing the case. This may be dealing with it personally or allocating it to our external firm of building surveyors or our facilities management company as appropriate.
Working with our external firms of building surveyors you will oversee the management of their allocated caseload of mid-lease and end of lease dilapidations/repairs (both on-site works and negotiated financial settlements) and provide recommendations to the business as appropriate.
You will prepare board papers to recommend settlements or request project CAPEX approval.
You will assist with new store acquisitions by providing an initial view of any site queries that arise (and providing recommendations for further investigations if needed) and to undertake schedules of condition where required.
You will carry out site inspections on existing sites when unexpected building issues occur, to best advise the business on next steps and remedial actions.
You will be reactive to Health and Safety matters as they arise.

This job is a good fit for you if:

As an individual you have great drive, and an ambition to achieve.
Your commercial acumen is second to none. You will be decisive, results oriented and have a healthy, positive regard for your colleagues and always place staff and customer safety at the utmost priority.
You are proactive, take pride in providing great advice and in getting the best results possible.
You’re great with people, highly self-motivated, yet able to operate within a team culture. You’ll have a sense of fun and be able to take people with you on a journey.
You have strong presentation and reporting skills and be able to explain complex issues and their proposed solutions.

What you’ll need:

You will be a Building Surveyor - a member of the Royal Institution of Chartered Surveyors (MRICS or FRICS) and have a minimum of 4 years post-qualification experience.
Commercial experience working within the retail sector balancing technical and commercial decisions.
You’ll have the ability to travel within the UK.
Your prior experience will demonstrate successful work preparing schedules of condition, dealing with dilapidations (both producing costed schedules and negotiating settlements / instructing and overseeing works).
We need someone who is comfortable both undertaking cases themselves as well as managing our partners in external firms.
Experience in responding to and dealing with ad-hoc emergency building issues.
The ability to use Microsoft suite including Outlook, Teams, Excel, Powerpoint and Word as well as online and internal databases

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

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